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PEARL RIVER, N.Y.The 2006 Agency Technology Study conducted by the ACORD-User Groups Information Exchange shows the need for improved communication between insurers and independent agencies on interface and workflow enhancements, according to ACORD.
To encourage such discussions, AUGIE, a collaboration of agency user groups and the Pearl River, N.Y.-based Assn. for Cooperative Operations Research and Development aimed at speeding implementation of ACORD standards in the industry, has created an online guidebook.
The guide, "Productive Agency Visits by Insurance Carrier Marketing Reps: A Guide to Improved Communication on Workflow & Technology," can be found at www.acordadvantage.org/augie/index.aspx.