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SAC3 Star Advanced Communications Concepts Corp.
3322 Memorial Parkway, Suite 42, Huntsville, Ala. 35801;
205-882-1610; fax: 205-882-1810
Risk management systems since: 1993.
Software products:
National Industrial Injury Data System.
Price: $7,145 (software only).
System requirements: IBM-compatible PC system; operates in Windows. Extranet system.
Customization optional.
First installation: 1994.
Total installations: 150 in corporate risk management departments.
Claims/coverages managed: Workers comp, HCFA 1500, UB 92.
Features: Provides employers, providers, TPAs and payers with the electronic data interchange link to the state or multiple states' jurisdictions; speeds process for first reports of injury, subsequent reports of injury, medical bills and premium audits; integrates with most risk management systems. Additional modules activated based on clients' needs.
User support: Onsite training*, telephone assistance eight hours per day*, one-time license fee, system upgrades.
Staff: 30 professionals.
Clients: 15 total.
Officers: Ancel R. Sherrad, president/CEO; Thomas Watkins, chairman; Roger Pruett, vp; D. Scott Lund, vp-marketing.
Contact: John Limperis.
*Included in system price.
The SSI Group Inc.
19321A U.S. Highway 19 N.,
Suite 130, Clearwater, Fla. 34624; 800-881-2739; fax: 813-535-0007
Risk management systems since: 1992.
Software products:
Careware.
System requirements: IBM-compatible PC system; operates in Windows. Online system.
Customization optional.
First installation: 1992.
Claims/coverages managed: Workers comp, group health, long- and short-term disability, behavioral.
Features: Case management software for workers comp; group health; long- and short-term disability; behavioral, includes all disability managements; monitors all episodes of care and return-to-work activities; access to national medical guidelines; provider channeling; provider profiling; diary and notepad; e-mail; optical document management; medical bill review; billing for case management functions; pathway management; disease state management; UM and UR services support. Optional modules include electronic notice of first injury.
User support: User groups/meetings*, onsite training*, telephone assistance 24 hours per day*.
Staff: 300 total.
Branch offices: Mobile, Ala.; Clearwater, Tampa, Fla.; Chicago.
Officers: Bobbie Smith, president; Rich Pizzolato, executive vp.
Contact: Gregory H. Colgan, senior sales representative, 773-525-7653.
*Included in system price.
Sedgwick Information Systems
1000 Ridgeway Loop Road, Memphis, Tenn. 38120; 901-761-1550; fax: 901-761-0408
Risk management systems since: 1979.
Parent: Sedgwick Group P.L.C.
Software products:
Inform for Windows.
System requirements: IBM-compatible PC system; operates in Windows 95, Windows NT. Online system.
Customization optional.
First installation: 1979.
Total installations: 200; all in corporate risk management departments.
Claims/coverages managed: General liability, property, casualty, workers comp, auto, crime.
Features: Client/server risk management information system; color graphics; claims management; premium allocations management; actuarial loss forecasting; exposure tracking; customized and ad hoc reports; risk finance; risk control. Custom modules available.
User support: User groups/meetings, onsite training*, telephone assistance eight hours a day*.
Staff: 15 total, 13 professionals.
Clients: 150 total, including 25 corporate risk management departments. Sold systems to five clients in 1996.
Branch offices: Melville and New York, N.Y.; 73 distribution offices.
1996 revenues: $1.24 billion total**. Percentage from risk management information systems sales and service NA, but of RMIS total, 40% from software sales, 60% from software services.
Officers: Jane Hill Fleming, managing director-information systems; Alan Josefsek, executive vp; John Siers, vp; Frank Fantigrossi, senior vp.
Contact: Jane Hill Fleming, 615-298-1414; Alan Josefsek, 516-421-1100.
*Included in system price.
**Reflects parent company statistics.
Seligman Information Systems
234 Garden St., Roslyn Heights, N.Y. 11577; 516-484-5177; fax: 516-621-2154
Risk management systems since: 1985.
Software products:
CTRACK -- Certificates of Insurance Tracking.
Price: $695.
System requirements: IBM-compatible PC system or network; operates in DOS, Windows. Versions for Windows 3.1, Windows 95 and Windows NT to be released in 1998.
Customization optional.
First installation: 1988.
Total installations: 150; 120 in corporate risk management departments.
Features: Tracks certificates received by businesses; follows up for renewal certificates as policies expire; can mark certificates that do not meet requirements; requests corrections; management reports for tracking past, current and future activity; data entry service available.
Advanced CTRACK -- Certificates of Insurance Tracking.
Price: $1,195.
System requirements: IBM-compatible PC system or local network; operates in DOS, Windows. Versions for Windows 3.1, Windows 95 and Windows NT to be released in 1998.
Customization optional.
First installation: 1989.
Total installations: 90; 80 in corporate risk management departments.
Features: Includes basic features of CTRACK; automatically checks certificates for compliance requirements; coverage clauses and policy limits checked and recorded for future use; corrections requested for unacceptable certificates; ratings available for property and casualty insurance companies; can be customized to track and verify any type of form, such as OSHA safety forms or drug testing forms; single-and multiuser versions available; data entry services available.
ACCESS -- The Claims Information System.
Price: $5,000.
System requirements: IBM-compatible PC system, local network; operates in DOS, Windows. Versions for Windows 3.1, Windows 95 and Windows NT to be released in 1998.
Customization optional.
First installation: 1986.
Total installations: 19; seven in corporate risk management departments.
Features: Services accounts that are insured, have claims handled by third-party administrators or are self-administered; financial and safety reporting systems; check/voucher writing system available for those who issue payments; data entry services available.
CERTS -- Certificates of Insurance Issuing.
Price: $900.
System requirements: IBM-compatible PC system or local network; operates in DOS, Windows. Versions for Windows 3.1, Windows 95 and Windows NT to be released in 1998.
Customization optional.
First installation: 1987.
Total installations: 17; 12 in corporate risk management departments.
Features: Issues large volumes of certificates of insurance forms 25, 25S and custom forms and letters; full audit trail maintained of all certificates issued; management reports to help control issuing process; data entry services available.
User support: Training and consulting support, telephone assistance 12 hours per day.
Clients: 275 total.
Officers: Thomas Seligman.
Specific Software Solutions L.L.C.
P.O. Box 1007, Brentwood, Tenn. 37024-1007; 800-929-4052; fax:
615-376-5117
Risk management systems since: 1990.
Software products:
Loss Forecaster II.
Price: $699.
System requirements: IBM-compatible PC system; operates in Windows.
Customization optional.
First installation: 1996.
Total installations: 800; 140 in corporate risk management departments.
Claims/coverages managed: General liability, workers comp, auto.
Features: Forecast losses; perform reserve analysis; uses actuarial techniques; database of loss development factors, trending data; benefit level change factors; computes incurred losses including IBNR; reports; graphs.
User support: User groups/meetings*, onsite training, telephone assistance eight hours per day*.
Modmaster 2000.
Price: $550.
System requirements: IBM-compatible PC system; operates in Windows.
Customization optional.
First installation: 1991.
Total installations: 2,000; 200 in corporate risk management departments.
Claims/coverages managed: Workers comp.
Features: Computes, analyzes and presents workers compensation experience rating factor; computes mods for all states; multistate mods; reports; graphs; sensitivity analyses; color; what-if analyses.
User support: Telephone assistance eight hours per day*.
Staff: Six total, five professionals.
1996 revenues: NA. Of revenues from risk management information systems sales and service, 80% from software sales, 20% from software services.
Officers: Timothy L. Coomer, president; Al Rhodes, senior actuary.
Contact: Timothy L. Coomer.
*Included in system price.
StarTech Software
26555 Evergreen Road, Suite 1250, Southfield, Mich. 48076; 248-350-9664; fax: 248-350-2223
Risk management systems since: 1997.
Parent: FDI Group.
Software products:
CompStar.
Price: $45,000.
System requirements: IBM-compatible PC system; operates in DOS, Windows 95, Windows NT.
Customization optional.
First installation: 1985.
Total installations: 50 in corporate risk management departments.
Claims/coverages managed: Workers comp.
Features: Reinsurance tracking; automated indemnity; payment capabilities; enhanced security; claim adjudication; state-specific fee schedule integration; PPO; reserve tracking; OSHA reporting; first notice of injury.
MediStar.
System requirements: IBM-compatible PC system; operates in DOS.
Customization optional.
First installation: 1985.
Total installations: 30.
Claims/coverages managed: Workers comp.
Features: Fully automated PPO repricing; electronic filing; state-specific for schedule validation; medical bill history; dupe checking; ad hoc reporting; security; flexible account setup; invoicing. Optional modules include pharmacy.
User support: User groups/meetings*, onsite training*, telephone assistance 10 hours per day*.
Staff: 11 total, 11 professionals.
Branch offices: Tampa, Fla.; Novi, Southfield, Mich.
1996 revenues: Of revenue from risk management information systems sales and service, 80% from software sales, 20% from software services.
Officers: Mark Churella, president/CEO; Scott Settle, COO; Dana Larkin, Chief Information Officer; Suzanne Bernardo, director-operations; John Roach, director-marketing/sales.
Contact: John Roach.
*Included in system price.
Synergistic Solution Technologies Inc.
2301 W. Anderson Lane, Suite 100, Austin, Texas 78757; 512-467-2100; fax: 512-452-3002
Risk management systems since: 1990.
Software products:
RISKSMART.
Price: $60,000.
System requirements: IBM-compatible PC system; operates in Windows, Windows NT.
Customization optional.
First installation: 1996.
Total installations: Four.
Claims/coverages managed: General liability, property, casualty, workers comp, auto, all lines.
Features: Data warehouse for multidimensional analysis and reporting; loss development; loss forecasting; experience rating; allocation of premium; risks analysis; self-insurance comparison and analysis; loss trending; report generation for regulatory reporting; relationships displayed graphically.
User support: Onsite training*, telephone assistance 10 hours per day.
Staff: Six total, Six professionals.
Clients: Four total. Sold systems to three clients in 1996.
1996 revenues: $500,000 total. $500,000 from risk management information systems sales and service, 20% from software sales, 80% from software services.
Officers: John Sederberg, president; Steve Lowell, treasurer; Jim Ronay, vp; Dan Williams, manager; Peter Lessels, database administrator.
Contact: John Sederberg, 512-467-2100 ext. 15.
*Included in system price.
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TecnoRisk L.L.C.
1319 Dexter Ave. N., Suite 300, Seattle, Wash. 98109; 206-282-6077; fax: 206-282-5939
Risk management systems since: 1996.
Parent: Risk Management Services Inc.
Software products:
TECNO Claims P&I Plus.
Price: $10,000-$35,000.
System requirements: IBM-compatible PC system; operates in Windows.
Customization optional.
First installation: 1996.
Total installations: 10; eight in corporate risk management departments.
Claims/coverages managed: General liability, vessel crew injury, passenger injury, other protection and indemnity claims.
Features: Claims administration; policy management; funds management; check writing; reserve tracking; incident reporting; marine index bureau reporting; claims statistics, including as-if retention levels; diary management; litigation management; graphical accident/incident analysis; safety and loss control, including accident, incident and hazardous conditions follow-up; OSHA 101 and 200 reporting. Optional modules include cargo claims; hull/equipment claims; safety department follow-up on accidents; incidents and non-conformities with safety management system.
Incident & Safety Management System.
Price: $1,250-$5,000.
System requirements: IBM-compatible PC system; operates in Windows.
Customization optional.
Claims/coverages managed: Incidents, accidents and hazardous conditions on board vessels.
Features: Incident reporting and investigation; U.S. Coast Guard 2692 and 2692B reports; follow-up module; automated reporting to TECNO claims system. Optional modules include follow-up tracking requirements of International Ship Management Code Section 9.
User support: Onsite training*, telephone assistance 10 hours per day*, quarterly risk management review*.
Staff: Seven total, six professionals.
Clients: Seven total, including five corporate risk management departments. Sold systems to seven clients in 1996.
Officers: Roger Phillips, president; Michael Wilt, vp; Elizabeth Seymour, vp.
Contact: Elizabeth Seymour.
*Included in system price.
The Travelers
1 Tower Square, 5CR, Hartford, Conn. 06183; 860-277-2770; fax: 860-277-2876
Risk management systems since: 1983.
Parent: The Travelers Group Inc.
Software products:
CARMA/CARMA On-Line.
System requirements: IBM-compatible PC system; operates in DOS, Windows 3.1, Windows 95, Windows NT, OS2. Online system.
Customization optional.
First installation: 1983.
Total installations: CARMA: 793, CARMA On-Line: 1,168; in corporate risk management departments: CARMA: 160, CARMA On-Line: 722.
Claims/coverages managed: General liability, property, casualty, workers comp, auto.
Features: Claims manager/loss analysis including adjuster's notes; workers comp lost time analysis, managed care and integrated disability analysis, loss development and forecasting, loss prevention, reserve tracking, premium allocation, risk analysis, self-insurance comparisons and analysis, loss trending and safety/loss control; ad hoc reporting; utilize data from other sources (prior insurer/TPA/self-administered data, including loss information and disability information); employee benefits; short-term disability; benchmarking and drill-down analysis; insurance and risk management analysis available through actuarial, loss control/safety, claim and underwriting staff, all accessing same information source as client and broker. Optional modules include exposure; OSHA.
User support: User groups/meetings*, onsite training*, telephone assistance 13 hours per day*, newsletter*, individual account information representative for all accounts*.
Staff: 112 total, 75 professionals.
Clients: 1,961 total, including 882 corporate risk management departments. Sold systems to 248 clients in 1996.
Branch offices: Los Angeles.
Contact: Matt Carden, second vp-RMIS.
*Included in system price.
Trinity Risk Systems
300 First St., Waxahachie, Texas 75165; 972-938-3900; fax: 972-938-7099
Risk management systems since: 1994.
Software products:
Trinity Risk System.
Price: $35,000.
System requirements: IBM-compatible PC system; operates in Windows.
Customization optional.
First installation: 1994.
Total installations: 21; 11 in corporate risk management departments.
Claims/coverages managed: General liability, property, casualty, workers comp, auto, medical malpractice.
Features: Workers comp; auto liability; general liability; first party; product liability; medical malpractice; checkbook (claim payments); set reserves (reserve transactions); OSHA information (lost time); automatic payables; notes/diary (input); diary (review by date); litigation/mediation information; print claim abstract; daily diary; policy and treaty module; standard reporting package: underwriting; certificate tracking; human resources link; finance/accounting link; automated first report of injury; management reporting package. Optional modules include human resources link; finance/accounting interface; TPA interface; certificate processing and underwriting.
User support: Onsite training*, telephone assistance.
Staff: Eight total, four professionals.
Clients: 18 total, including 11 corporate risk management departments. Sold systems to five clients in 1996.
Contact: Jane Gares.
*Included in system price.