Help

BI’s Article search uses Boolean search capabilities. If you are not familiar with these principles, here are some quick tips.

To search specifically for more than one word, put the search term in quotation marks. For example, “workers compensation”. This will limit your search to that combination of words.

To search for a combination of terms, use quotations and the & symbol. For example, “hurricane” & “loss”.

Login Register Subscribe

DIRECTORY OF RISK MANAGEMENT INFORMATION SYSTEMS (G,H)

Reprints

G
GAB Robbins North
America Inc.
9 Campus Drive, Suite 7, P.O. Box 316, Parsippany, N.J. 07054-0316; 800-422-4436; fax: 973-993-9579
Risk management systems since: 1988.
Parent: SGS, Societe Generale de Surveillance.
Software products:
ClienTell.
Price: Platinum: $8,000 annual fee/$1,000 one-time set up fee; Gold: $5,000 annual fee/$1,000 one-time set up fee; Silver: $3,000 annual fee/$500 one-time set up fee.
System requirements: IBM-compatible PC system; Online system (ClienTell Silver).
Customization optional.
First installation: 1995.
Total installations: 148.
Claims/coverages managed: General liability, property, casualty, workers comp, auto.
Features: Claims administration and management for all lines of business. Optional modules include customized data capture; customized cause codes; customer specific hierarchy; customized product enhancements and interfaces.
User support: User groups/meetings, onsite training*, telephone assistance 8.5 hours per day*, 24-hour paging service, e-mail via Internet.
Staff: Nine professionals.
Clients: 148 total.
Branch offices: Parsippany, N.J.
1996 revenues: $500,000 from risk management information systems sales and service, 75% from software sales, 25% from software services.
Officers: Antony M. Czura, chairman; David W.J. McGirr, president/CEO; Al Shahade, executive vp-risk management services; James McGee, executive vp-insurance company services.
Contact: David J. Iannotte, marketing systems manager, 973-993-3219.
*Included in system price.
Gallagher Bassett
Services Inc.
The Gallagher Centre, 2 Pierce Place, Itasca, Ill. 60143-3141; 630-773-3800; fax: 630-285-4000
Risk management systems since: 1983.
Parent: Arthur J. Gallagher & Co.
Software products:
RISX-FACS.
System requirements: IBM-compatible PC system; operates in Windows. Online system.
Customization optional.
First installation: 1983.
Total installations: 1,175; 12 in corporate risk management departments.
Claims/coverages managed: General liability, property, casualty, workers comp, auto.
Features: Claims administration; loss forecasting and trending; reserve tracking (MIRA); loss trending; incident reporting; check processing; diary; litigation management; claim notes; claim payment; recoveries tracking; reports: summary loss, loss & claim experiences, specific excess, activity summary, claim activity, claim register, accident loss analysis, claim loss analysis. Optional modules include MICRO-FACS and RISC-FACS for Windows 95.
MICRO-FACS.
System requirements: IBM-compatible PC system; operates in DOS. Online system.
First installation: 1986.
Total installations: 190.
Claims/coverages managed: General liability, property, casualty, workers comp, auto.
Features: Online access to workers comp, property, and casualty claim information; RISX-FACS inquiry including: total payments, recoveries, reserves and expenses by category; type, source, nature, part of body; handling adjuster; listing of check payments; history of changes in total reserves; reported date; accident date and time; location and description of loss; client location and who the claim has been assigned to; claim notes; SELEX-FACS; build-a-record. Optional modules include GB mail.
RISX-FACS for Windows 95.
System requirements: IBM-compatible PC system; operates in Windows, Windows NT. Online system.
First installation: 1996.
Total installations: 154.
Claims/coverages managed: General liability, property, casualty, workers comp, auto.
Features: Online access to workers' compensation, property and casualty claim information; RISX-FACS inquiry including: total payments, recoveries, reserves and expenses by category; type, source, nature, part of body; handling adjuster; listing of check payments; history of changes in total reserves; reported data; accident date and time; location and description of loss; client location and who the claim has been assigned to; claim notes; SELEX-FACS; build-a-record. Optional modules include GB mail
User support: Onsite training*, telephone assistance 24 hours per day*, manuals*.
Staff: 112 total, 105 professionals.
Clients: 1,144 total. Sold systems to 13 clients in 1996.
1996 revenues: $145.2 million total. $8 million from risk management information systems sales and service,
Officers: Peter J. Durkalski, president; John G. Campbell, chairman; Richard McKenna, Wally Gawaluch, Michael Billings, executive vps.
Contact: Tracy D. Mock, vp-marketing services, 630-285-3593.
*Included in system price.
GatesMcDonald
3455 Mill Run Drive, Hilliard,
Ohio 43026; 800-336-4733;
fax: 614-777-3355
Risk management systems since: 1989.
Parent: Nationwide Insurance.
Software products:
Cascade.
Price: $5,500 per year for first installation, $2,595 per year for additional installations.
System requirements: IBM-compatible PC system; operates in Windows. Online system.
Customization optional.
First installation: 1995.
Total installations: Nine, all in corporate risk management departments.
Claims/coverages managed: Workers comp.
Features: Online access to account; claim, payment and reserve information; standard and ad hoc reporting; 13 standard reports with 60 variations, including claim and payment activity logs; loss triangles and summary reports; four standard graphs with 13 variations; custom reports library; electronic mail; claims administration and tracking; loss development and forecasting; risk and trending analysis; online help. Optional module allows users to store claims data on their PCs; claims data updated monthly and sent to user on CD-ROM.
User support: Onsite training*, telephone assistance eight hours per day*, travel expenses for training.
Staff: Eight total, six professionals.
Clients: Nine total, all corporate risk management departments. Sold systems to six clients in 1996.
Branch offices: Columbus, Ohio.
Officers: David Hollingsworth, president/COO; Dave Brown, vp-corporate marketing/business development; Gerry Sheldon, vp-risk management services; Peg Bainbridge, vp-state fund; Peter Barr, vp-health care management services plus; Rich Hoyt, vp-unemployment compensation; Kelly Hamilton, vp-finance.
Contact: Dave Brown.
*Included in system price.
GenSource Corp.*
25572 Ave. Stanford, Valencia, Calif. 91355; 805-294-1300;
fax: 805-294-1310
Risk management systems since: 1977.
Parent: Incomnet Inc.
Software products:
GenIRIS -- Integrated Risk Information System.
System requirements: IBM-compatible PC system; operates in Windows, Windows NT or mainframe, IBM RS/6000.
Customization optional.
Claims/coverages managed: General liability, property, casualty, workers comp, auto, group medical, risk management.
Features: Twenty-four-hour claims administration system providing fully integrated processing of workers' compensation, property and casualty, disability management and group medical claims; modules for managed care and risk analysis; customized for specific client needs; available on multiple platforms, including AIX on IBM's RS/6000, Windows NT and other UNIX platforms. Optional models include additional third-party products.
GenCOMP -- Workers' Compensation Claims Administration.
System requirements: IBM-compatible PC system; operates in Windows, Windows NT or mainframe, IBM/RS 6000.
Customization optional.
Claims/coverages managed: Workers comp.
Features: Claims management system; integration with GenSource's other claims management systems to provide a 24-hour claims system; claims adjudication; reserve analysis; bill re-pricing; PPO discounts; state reporting; claims notes; diary/calendar; online ad hoc access to all claims information; variety of standard and custom management reports; archival and retrieval system (GenARS) for scanning, storing and retrieving documents stored via optical disks. Optional modules include additional third-party products.
GenRISK -- Risk Analysis and Reporting System.
System requirements: IBM-compatible PC system; operates in Windows, Windows NT or mainframe, IBM/RS 6000.
Customization optional.
Claims/coverages managed: General liability, property, casualty, workers comp, auto, risk management.
Features: Analyzes and controls total risk exposure; serves as a central data storage system for claims processed by an in-company system, an insurance company and/or a third-party administrator; accepts data from multiple sources; builds loss triangles using any combination of user-specified parameters. Optional modules include additional third-party products.
GenDIS -- Non-occupational Disability Claims System.
System requirements: IBM-compatible PC system; operates in Windows, Windows NT or mainframe, IBM/RS 6000.
Customization optional.
First installation: 1997.
Total installations: Three.
Claims/coverages managed: Non-occupational disability.
Features: Aadjudicates all non-occupational disabilities; by teaming with GenCOMP, is an integrated lost time management system that combines occupational and non-occupational claims administration to permit consolidated management of disabilities; facilitates use of common treatment protocols and return-to-work disciplines; local check issuance/voucher interface; automated tax withholding; specific and aggregate reinsurance tracking; flexible benefit plan set-up; treatment and back-to work programs; optional payroll/HR; W-2 and actuarial system interfaces. Optional modules include additional third-party products.
GenPAC.
System requirements: IBM-compatible PC system; operates in Windows, Windows NT or mainframe, IBM/RS 6000.
Customization optional.
Claims/coverages managed: General liability, property, casualty.
Features: Property and casualty claims administration system; multiple lines of coverage, including general liability and automotive; controls reserve practices; assists in setting reserves; calculates and verifies payments; eliminates duplicate payments with online payment history; tracking and reporting on reinsurance levels by policy period; tracking subrogation information, including recoveries; automatically produces Form 1099 reports in both hard copy and tape form. Optional modules include additional third-party products.
User support: User groups/meetings**, onsite training**, telephone assistance nine hours per day**.
Staff: 40 total, 35 professionals.
Clients: 300 total. Sold systems to 20 clients in 1996.
Branch offices: Cocoa Beach, Fla.
1996 revenues: 5% from hardware sales, 45% from software sales, 50% from software services.
Officers: Eric Hoffberg, president; Michael Ewing, vp-sales/marketing; Nora Kenner, vp-consulting services.
Contact: John M. Carolan, regional account executive.
* Formally California Interactive Computing (CIC). **Included in system price.
H
Health Management Technologies Inc.
3687 Mount Diablo Drive, Suite 200, Lafayette, Calif. 94549; 800-647-7007 or 510-299-700; 510-299-7010
Risk management systems since: 1988.
Software products:
Return for Managed Care.
System requirements: IBM-compatible PC system; operates in Windows.
First installation: 1994.
Total installations: 200.
Claims/coverages managed: Workers comp, auto medical, managed care, short-and long-term disability, health.
Features: Medical case management, utilization review, provider network management, safety and loss control, incident reporting, report generation, data analysis, including case outcome analysis, provider performance; network and case manager performance; ad hoc reporting; diary of events; direct medical treatment data input.
User support: User groups/meetings, onsite training*, telephone assistance ten hours per day*.
Staff: 23 total, 13 professionals.
Branch offices: Silver Springs, Md.; San Antonio; Layton, Utah.
Officers: K.J. Wolfe, president; James W. Wolfe, chief marketing officer; Eric Wolfe, senior vp-technical services; Michael White, vp-sales/training; Stanley J. Pence, vp-client services.
Contact: James Wolfe or Stan Pence.
*Included in system price.