DIRECTORY OF RISK MANAGEMENT INFORMATION SYSTEMS (I,J)

I

ITT Specialty Risk

Services Inc.

Goodwin Square, 16th Floor, 225 Asylum St., Hartford, Conn. 06103; 860-520-2500; fax: 860-520-2503

Risk management systems since: 1992.

Parent: ITT Hartford Group.

Software products:

LASER (Loss Analysis System to Evaluate Risk).

Price: $0-25,000.

System requirements: IBM-compatible PC system; operates in Windows. Online system.

Customization optional.

First installation: 1992.

Total installations: 250, all in corporate risk management departments.

Claims/coverages managed: General liability, property, workers comp, auto, product liability.

Features: Claim management and risk analysis via online inquiry; access to adjuster's notes; e-mail; formatted and ad hoc report generation; as-of reporting. Optional modules include formatted and ad hoc risk financing (triangles and development factors); benchmarking; data conversion/consolidation (current and historical); customer/vendor data interfaces.

User support: User groups/meetings*, onsite training*, telephone assistance 10 hours per day*, self-contained tutorial*.

Staff: 29 total, 19 professionals.

Clients: 120 total, all corporate risk management departments. Sold systems to 80 clients in 1996.

Branch offices: Los Angeles; Hartford, Conn.; Chicago; New York; Dallas.

1996 revenues: $4 million total. $4 million from risk management information systems sales and service, 100% from software services.

Officers: Dennis Replogle, president; Stephen Holcomb, senior vp; Jim Leonard, vp-account managment; Annette Sanchez, vp-sales/product development; Patsy Baumgartner, vp-field operations.

Contact: Ruth Grande, assistant vp-risk management information services, 860-520-2528.

*Included in system price.

Insurance Data Services

27127 Calle Arroyo, Suite 1924, San Juan Capistrano, Calif. 92675; 714-487-1612; fax: 714-487-1613

Risk management systems since: 1994.

Parent: Jenquest Inc.

Software products:

Insurance Certificate Tracking Service/System.

Price: Varies.

System requirements: IBM-compatible PC system. Online system.

Customization optional.

First installation: 1995.

Total installations: 30; 20 in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, professional liability, garage liability, pollution liability, motor cargo, liquor liability.

Features: Comprehensive service to track incoming certificates of insurance, including: full and partial outsourcing options, document imaging, custom applications, automated tracking, automated deficiency follow-up, remote online access, customized reports, A.M. Best guide monitoring, continuous tracking. Optional modules include tracking of contracts, licenses, indemnity agreements

User support: Onsite training*, telephone assistance 18 hours per day*, user manuals*.

Staff: 20 total, five professionals.

Clients: 30 total, including 20 corporate risk management departments. Sold systems to 25 clients in 1996.

Officers: Robert M. Ward, president; Thomas H. Wickes, H. Lee Roth, vps.

Contact: H. Lee Roth, 800-996-9964 ext. 109.

*Included in system price.

J

J&H Marsh & McLennan Inc.

125 Broad St., New York, N.Y. 10004; 212-574-7000;

fax: 212-574-7099

Risk management systems since: 1990.

Parent: Marsh & McLennan Cos.

Software products:

STARS.

Price: $50,000.

System requirements: IBM-compatible PC system; operates in Windows.

Customization optional.

First installation: 1990.

Total installations: 1,000, all in corporate risk management departments.

Claims/coverages managed: General liability, property, casualty, workers comp, auto, hospital professional liability, employers liability, E&O, D&O, products liability, incident tracking.

Features: Data conversion and consolidation; executive reporting; risk analysis; safety and loss control; financial/actuarial reporting; loss triangulations; policy management; total cost of risk allocations; diary functionality; litigation management; graphical reporting; client/server architecture; Internet connectivity; online help; object linking and embedding; scanning functionality.

User support: User groups/meetings*, onsite training*, telephone assistance 12 hours per day*, dial-up support/training*, e-mail*.

Staff: 120 total, 100 professionals.

Clients: 500 total, all corporate risk management departments. Sold systems to 70 clients in 1996.

Branch offices: Los Angeles; San Francisco; Stamford, Conn.; Atlanta; Chicago; Detroit; Minneapolis; Cleveland; Philadelphia; Pittsburgh; Nashville, Tenn.; Dallas; Toronto; London.

Officers: Robert G. Petrie III, Dave Undis, senior vps; Paul Steinman, Patrick O'Neill, Jeff Markowitz, vps.

Contact: Patrick O'Neill, U.S. sales manager, 404-586-8340; Jeff Markowitz, European sales manager, 44-171-945-7820; Paul Steinman, manager-client systems, 212-574-8199.

*Included in system price.

Jury Verdict Research

747 Dresher Road, P.O. Box 980, Horsham, Pa. 19044-0980; 215-784-0941; fax: 215-784-9639

Risk management systems since: 1991.

Parent: LRP Publications.

Software products:

Jury Verdict Research Case Evaluation Software.

Price: $599.

System requirements: IBM-compatible PC system; operates in DOS, Windows.

First installation: 1988.

Claims/coverages managed: General liability, casualty.

Features: Claims administration; value determination; loss forecasting and development; comparisons; claim reserving. Optional modules include Basic Settlement Module; Case Evaluation Software.

User support: Onsite training, telephone assistance nine hours per day*, initial training available by a product representative*.

Branch offices: West Palm Beach, Fla., Horsham, Pa.

Officers: Kenneth F. Kahn, president/CEO.

Contact: Gary Bagin, 215-784-0941 ext. 370.

*Included in system price.