DIRECTORY OF RISK MANAGEMENT INFORMATION SYSTEMS (A,B)

A
AIG Insurance Services Inc.
400 Interpace Parkway, Building A, Parsippany, N.J. 07054; 800-767-2524; fax: 201-402-2895
Risk management systems since: 1988.
Parent: American International Group Inc.
Software products:
Intellirisk.
Price: $12,000.
System requirements: IBM-compatible PC system; operates in Windows. Online system.
Customization optional.
First installation: 1994.
Total installations: 750; 500 in corporate risk management departments.
Claims/coverages managed: General liability, property, workers comp, auto.
Features: Real-time online access to claim information; payment analysis tool; adjuster's notes; point-in-time view; e-mail; standard and ad hoc reports; customization; claim/claimant/payment detail; user notes; quick search; continuous product development; help center with toll-free number; training (onsite); online help. Optional modules include certificate of insurance; cost of risk analysis and allocation; loss development and forecasting; self-administered claims; OSHA; user security.
User support: User groups/meetings*, onsite training*, telephone assistance 12 hours per day*.
Staff: 86 total, 82 professionals.
Clients: 661 total, including 452 corporate risk management departments. Sold systems to 308 clients in 1996.
Branch offices: Costa Mesa and Los Angeles, Calif.; Atlanta; Chicago; New York; Dallas; Seattle.
Officers: Robert Sandler, chairman; Anthony Galioto, president; Kevin Murray, vp-systems development; Alan Louison, director.
Contact: Alan Louison.
*Included in system price.
AMI Risk Consultants Inc.
11410 N. Kendall Drive, Suite 208, Miami, Fla. 33176-1031; 305-273-1589; fax: 305-274-4706
Risk management systems since: 1995.
Software products:
ClaimSys.
Price: $12,000.
System requirements: IBM-compatible PC system; operates in Windows.
Customization optional.
First installation: 1995.
Total installations: Four; all in corporate risk management departments.
Claims/coverages managed: General liability, property, workers comp, auto.
Features: Three versions are available: workers comp, general/auto liability, dental/health. Claim file processing; management reports; first report of injury and other regulatory form requirements; integrated with scheduler; integrated notepad; mail merge/automatic letters; financial management reporting; safety management reporting; "as of" reporting; terminal security; loss development reporting (triangles); experience modification factor circulation. Optional modules include computer check generator; risk management cost allocation; policy tracking; litigation management reporting; vocational rehabilitation reporting.
User support: User groups/meetings*, onsite training*, telephone assistance nine hours per day*, software upgrades*.
Staff: Eight total, six professionals.
Clients: Two total, including two corporate risk management departments. Sold systems to one client in 1996.
Officers: Bob Ingco, president; Carie Ingco, vp.
Contact: Bob Ingco.
*Included in system price.
American Technical Services Inc.
28050 U.S. Highway 19 N., Suite 400, Clearwater, Fla. 33761; 800-654-7611; fax: 813-799-9826
Risk management systems since: 1986.
Software products:
ATS Comp 4.01.
Price: $30,000 per module.
System requirements: IBM-compatible PC system; operates in Windows, Windows 95, Windows NT, Novell.
Customization optional.
First installation: 1987.
Total installations: 90, 55 in corporate risk management departments.
Claims/coverages managed: Workers comp, employers liability, Jones Act, Longshoremen's and Harbor Workers' Act, rejection or exempt, long- and short-term disability.
Features: Claims administration and management; integrated policy and exposure features; full payment; financial reserving; diary/note product; package supports safety, rehabilitation and adjudication management process; employee record file; standard report suite with 100 management reports, value "as of" reports, loss stratification, triangulation, X mod premium allocation, safety and exposure analysis and cost-of-risk allocation; automatic payment and scheduler; online and written documentation. Optional modules include support incident and claim reporting for state and federal regulatory requirements; HMO, PPO, MCO repricing; utilization review; case management and bill review; integrated cost containment; certificate issuance capabilities; accounting, payroll, human resource and document imaging interfaces; full data conversion utilities and services; integrates with ATS Disability for 24-hour management of disability and medical exposures.
ATS PAC 4.01.
Total installations: 60, 45 in corporate risk management departments.
Claims/coverages managed: General liability, property, casualty, auto liability, D&O, E&O, medical malpractice, cargo, inland marine, crime.
Features: Claims administration and management with integrated policy and incident tracking; full payment; reserving; diary/note product; package supports safety, rehabilitation and adjudication management process; over 100 management reports, including value "as of" reports, loss stratification, triangulation, X mod premium allocation, safety and exposure analysis and cost of risk allocation reporting; ad hoc and incident reporting; user-defined data fields, scheduler, online and written documentation. Optional modules include certificate issuance; common ACORD and user-defined forms.
ATS MED.
Claims/coverages managed: Medical benefits including dental, vision, accident/sickness, disability management.
Features: Claims tracking and administration of all medical benefit plans; integrated with ATS Comp for 24-hour coverage; identification of benefit duplication; management of multiple medical exposures; diary/calendar; standard suite of management and ad hoc reports; integrated HMO, MCO, PPO repricing. Optional modules include auto load from carrier/source compensation.
User support: User groups/meetings*, onsite training, telephone assistance 12 hours per day.
Staff: 20 total, 20 professionals.
Branch offices: San Francisco.
Officers: Cheryll Wing, president; Craig Zivolich, director-technology.
Contact: George Moore, Cory A. Wilkinson, sales representatives.
*Included in system price.
Aon Risk Management Information
123 N. Wacker Drive, Chicago, Ill. 60606; 312-704-4553; fax: 312-701-4564
Risk management systems since: 1970.
Parent: Aon Corp.
Software products:
Anistics Omega.
Price: $25,000.
System requirements: IBM-compatible PC system; operates in Windows.
Customization optional.
First installation: 1994.
Total installations: 50; 40 in corporate risk management departments.
Claims/coverages managed: General liability, property, casualty, workers comp, auto.
Features: Loss development; loss forecasting; loss prevention; policy tracking; reserve tracking; cost-of-risk allocation; risk analysis; diary/notes; report generation including more than 70 reports and loss triangle reports; online help; exposure tracking; multiple currency; password user privileges; data analysis; customized fields and codes. Optional modules include cost-of-risk allocation; bond tracking; certificate of insurance.
User support: Onsite training*, telephone assistance.
Staff: 29 total, 26 professionals.
Branch offices: San Francisco; Atlanta; Chicago; New York; Dallas.
Officers: Kathy Burns, senior vp; Steve Keogh, Terry Colburn, Tom Kane, Ann Gariti, vps.
Contact: Kathy Burns.
*Included in system price.
B
Benefit Software Inc.
212 Cottage Grove Ave., Suite A, Santa Barbara, Calif. 93101; 805-568-0240; fax: 805-568-0239
Risk management systems since: 1988.
Software products:
CompWatch.
System requirements: IBM-compatible PC system; operates in DOS, Windows.
Customization optional.
First installation: 1988.
Total installations: 1,160; 990 in corporate risk management departments.
Claims/coverages managed: Workers comp.
Features: Workers comp claims case management; first report of injury forms; OSHA 200 log; reports on injury occurrence and costs; loss analysis reports; OSHA injury/illness rates; work status (off-work, restricted duty, returned to work); repeaters and graphs; diary reminder system. Optional modules include claims import/export module; employee database module.
User support: Onsite training, telephone assistance eight hours per day*.
Staff: 17 total, eight professionals.
Clients: 778 total, including 550 corporate risk management departments. Sold systems to 150 clients in 1996.
Officers: Larry Du Bois, president; Kim Rajala-Blood, vp-technical support; Richard Diamond, vp-programming.
Contact: Bill Bertha, sales manager.
*Included in system price.
Blackburn Group Inc.
23 Bremen Circle, Penfield, N.Y. 14526; 716-586-4530; fax: 716-586-7479
Risk management systems since: 1991.
Software products:
Risk Pro.
Price: $4,995 to $10,995.
System requirements: IBM-compatible PC system; operates in Windows. Online system.
Customization optional.
First installation: 1991.
Total installations: 173; all in corporate risk management departments.
Claims/coverages managed: General liability, property, casualty, workers comp, auto, short- and long-term disability, health, life, employment practices liability.
Features: Claim module manages claim administration, analysis and standardized reports; underwriting module manages administration of underwriting data; certificate administration module manages certificates of vendors/contractors and users; advanced management of documents, spreadsheets, databases, images. Optional modules include advanced network systems including intranet and Internet applications; advanced imaging systems; custom analysis; custom reporting.
User support: User groups/meetings*, onsite training*, telephone assistance eight hours per day*, system manual*.
Staff: Five total, five professionals.
Clients: 13 total, including 13 corporate risk management departments. Sold systems to 13 clients in 1996.
Branch offices: Rochester, N.Y.
Officers: Robert J. Blackburn, managing principal.
Contact: Robert J. Blackburn.
*Included in system price.