Help

BI’s Article search uses Boolean search capabilities. If you are not familiar with these principles, here are some quick tips.

To search specifically for more than one word, put the search term in quotation marks. For example, “workers compensation”. This will limit your search to that combination of words.

To search for a combination of terms, use quotations and the & symbol. For example, “hurricane” & “loss”.

Login Register Subscribe

ANNUAL DIRECTORY OF BENEFIT COMMUNICATION SYSTEMS

Reprints

H

HR Consulting Group Inc.

1202 E. Dover Drive, Provo,

Utah 84604; 801-765-4417;

fax: 801-765-4418

Interactive benefit systems since: 1981.

Software products:

HR Voice Response.

System type/cost: Purchased: $7,000. $500 per month lease.

System requirements: PC system, single user or network; operates in Windows or OS/2. Online system.

Customization optional.

First installation: 1989.

Total installations: 21.

Benefits communicated: Health plans, flexible benefits, flexible spending accounts. Options available for savings plans, job postings, COBRA, applicant tracking, eligibility, materials requests.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; health claims status; reports via computer diskette, electronic mail, printer, fax and mail. Options available to add details on investment alternatives; transfers among investment funds.

Accessed through: Telephone.

Web Taxdemo Software.

System type/cost: Purchased: $15,000. $1,500 per month lease.

System requirements: PC system. Online system.

Customization optional.

First installation: 1996.

Total installations: Three.

Benefits communicated: Savings plans, health plans, flexible benefits, flexible spending accounts. Options available for pension plans, workers comp benefits.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; health claims status; details on investment alternatives; transfers among investment funds; reports via computer diskette, electronic mail, printer and mail.

Accessed through: Kiosk, employee's PC, benefit department kiosk, intranet, Internet.

Interactive Video Taxdemo.

System type/cost: Purchased: $15,000. $2,000 per month lease.

System requirements: PC system, single user or network; operates in DOS or Windows. Online system.

Customization optional.

First installation: 1990.

Total installations: Six.

Benefits communicated: Savings plans, health plans, flexible benefits, flexible spending accounts. Options available for pension plans, workers comp benefits.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; option selection/adjustment; transfers among investment funds; reports via computer diskette, electronic mail, printer and mail. Options available to add employee specific recommendations; health claims status; details on investment alternatives.

Accessed through: Kiosk, employee's PC, benefit department kiosk, intranet, Internet, interactive video.

Touchscreen Taxdemo Software.

System type/cost: Purchased: $10,000. $1,000 per month lease.

System requirements: PC system, network; operates in DOS or Windows. Online system.

Customization optional.

First installation: 1990.

Total installations: Six.

Benefits communicated: Savings plans, health plans, workers comp benefits, flexible benefits, flexible spending accounts. Options available for pension plans.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; details on investment alternatives; transfers among investment funds; reports via computer diskette, electronic mail, printer, fax and mail. Options available to add health claims status.

Accessed through: Kiosk, employee's PC, benefit department kiosk.

Taxdemo Enrollment Software.

System type/cost: Purchased: $3,500. $200 per month lease.

System requirements: PC system, single user or network; operates in Windows.

Customization optional.

First installation: 1981.

Total installations: 5,623.

Benefits communicated: Savings plans, health plans, flexible benefits, flexible spending accounts. Options available for pension plans, workers comp benefits.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; details on investment alternatives; transfers among investment funds; reports via computer diskette, printer and mail. Options available to add health claims status.

Accessed through: Telephone, kiosk, employee's PC, benefit department kiosk, diskette, intranet, Internet.

Flex Enroll.

System type/cost: Purchased: $1,200. $100 per month lease.

System requirements: PC system, single user or network; operates in Windows. Online system.

Customization optional.

First installation: 1981.

Total installations: 450.

Benefits communicated: Savings plans, health plans, flexible benefits, flexible spending accounts.

Features: Standard system provides personal information; direct enrollment; modeling/projections; option selection/adjustment; transfers among investment funds; reports via computer diskette, printer and mail. Options available to add plan descriptions; employee specific recommendations.

Accessed through: Kiosk, employee's PC, benefit department kiosk, diskette.

User support: User groups/meetings*, onsite training*, telephone assistance 10 hours per day*, online modem hook-up*, user/written documentation*.

Staff: 25 total, 20 professionals.

Clients: 250 total, including 21 new clients and 7 who added additional features to their interactive benefit communication system in 1996.

Branch offices: Birmingham, Ala.; Los Angeles; Palm Coast, Fla.; Salt Lake City.

1996 gross revenues: 80% software sales, 5% hardware sales, 10% software services, 5% user support.

Officers: Richard Pelton, president; Rob J. Thurston, vp-marketing; E. Richard Packham, vp-sales; Ken Hostetter, marketing support; R. Dudley, MIS/systems.

Contact: Rob J. Thurston.

*Included in system price.

Hewitt Associates L.L.C.

100 Half Day Road, Lincolnshire, Ill. 60069; 847-295-5000; fax: 847-883-9019

Interactive benefit systems since: 1988.

Software products:

FutureSaver.

System type/cost: Purchased: $25,000 (licensed).

System requirements: PC system, single user or network; operates in Windows.

Customized system.

First installation: 1988.

Total installations: 49.

Benefits communicated: Savings plans. Options available for pension plans, stock options, non-qualified plans.

Features: Standard system provides modeling/projections, details on investment alternatives, reports via printer. Options available to add plan descriptions, personal information.

Accessed through: Kiosk, employee's PC, benefit department kiosk, home PC, intranet, Internet.

User support: Onsite training.

Staff: 12 total, 10 professionals.

Clients: 49 total, including 13 new clients and 15 who added additional features to their interactive benefit communication system in 1996.

Branch offices: 29 locations nationwide.

1996 gross revenues: $568 million total.

Officers: Dale L. Gifford, CEO; Gerald I. Wilson, chairman; James R. Rushin, director-business development; Christine A. Seltz, director-public relations; Michael L. Trahan, director-PC automated participant services.

Contact: Mike Trahan or George Wilmes.