ANNUAL DIRECTORY OF BENEFIT COMMUNICATION SYSTEMS

P

Parsons, McKee,

Sommers & Co.

2001 Crocker Road, Suite 300, Westlake, Ohio 44145; 440-871-8611; fax: 440-871-7485

Interactive benefit systems since: 1990.

Software products:

InQuiry.

System type/cost: Purchased: Price varies. Leased: Price varies.

System requirements: PC system, single user or network; operates in Windows. Online system.

Customization optional.

First installation: 1990.

Total installations: 50.

Benefits communicated: Savings plans, health plans, pension plans, flexible benefits, flexible spending accounts, summary plan description, managed care provider directory, health risk appraisal.

Features: Options available to add plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; health claims status; details on investment alternatives; transfers among investment funds; reports via computer diskette, electronic mail, printer, fax and mail.

Accessed through: Telephone, kiosk, employee's PC, benefit department kiosk.

User support: User groups/meetings, onsite training, telephone assistance eight hours per day*.

Staff: 12 total, 10 professionals.

Clients: 60 total, including 20 new clients and 10 who added additional features to their interactive benefit communication system in 1996.

Branch offices: Charlotte, N.C.

1996 gross revenues: $2.7 million total. $200,000 from employee interactive benefit communication systems sales and services, including 80% software sales, 10% software services, 10% user support.

Officers: John R. Parsons, chairman; Mark S. Sommers, president; Richard S. Wargo, senior vp/managing actuary; Donald N. Dalessandro, vp-defined contribution services; Jeffrey T. Graves, vp-information systems.

Contact: John R. Parsons or Mark S. Sommers.

*Included in system price.