ANNUAL DIRECTORY OF BENEFIT COMMUNICATION SYSTEMS

H

HR Consulting Group Inc.

1202 E. Dover Drive, Provo,

Utah 84604; 801-765-4417;

fax: 801-765-4418

Interactive benefit systems since: 1981.

Software products:

HR Voice Response.

System type/cost: Purchased: $7,000. $500 per month lease.

System requirements: PC system, single user or network; operates in Windows or OS/2. Online system.

Customization optional.

First installation: 1989.

Total installations: 21.

Benefits communicated: Health plans, flexible benefits, flexible spending accounts. Options available for savings plans, job postings, COBRA, applicant tracking, eligibility, materials requests.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; health claims status; reports via computer diskette, electronic mail, printer, fax and mail. Options available to add details on investment alternatives; transfers among investment funds.

Accessed through: Telephone.

Web Taxdemo Software.

System type/cost: Purchased: $15,000. $1,500 per month lease.

System requirements: PC system. Online system.

Customization optional.

First installation: 1996.

Total installations: Three.

Benefits communicated: Savings plans, health plans, flexible benefits, flexible spending accounts. Options available for pension plans, workers comp benefits.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; health claims status; details on investment alternatives; transfers among investment funds; reports via computer diskette, electronic mail, printer and mail.

Accessed through: Kiosk, employee's PC, benefit department kiosk, intranet, Internet.

Interactive Video Taxdemo.

System type/cost: Purchased: $15,000. $2,000 per month lease.

System requirements: PC system, single user or network; operates in DOS or Windows. Online system.

Customization optional.

First installation: 1990.

Total installations: Six.

Benefits communicated: Savings plans, health plans, flexible benefits, flexible spending accounts. Options available for pension plans, workers comp benefits.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; option selection/adjustment; transfers among investment funds; reports via computer diskette, electronic mail, printer and mail. Options available to add employee specific recommendations; health claims status; details on investment alternatives.

Accessed through: Kiosk, employee's PC, benefit department kiosk, intranet, Internet, interactive video.

Touchscreen Taxdemo Software.

System type/cost: Purchased: $10,000. $1,000 per month lease.

System requirements: PC system, network; operates in DOS or Windows. Online system.

Customization optional.

First installation: 1990.

Total installations: Six.

Benefits communicated: Savings plans, health plans, workers comp benefits, flexible benefits, flexible spending accounts. Options available for pension plans.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; details on investment alternatives; transfers among investment funds; reports via computer diskette, electronic mail, printer, fax and mail. Options available to add health claims status.

Accessed through: Kiosk, employee's PC, benefit department kiosk.

Taxdemo Enrollment Software.

System type/cost: Purchased: $3,500. $200 per month lease.

System requirements: PC system, single user or network; operates in Windows.

Customization optional.

First installation: 1981.

Total installations: 5,623.

Benefits communicated: Savings plans, health plans, flexible benefits, flexible spending accounts. Options available for pension plans, workers comp benefits.

Features: Standard system provides plan descriptions; personal information; direct enrollment; modeling/projections; employee specific recommendations; option selection/adjustment; details on investment alternatives; transfers among investment funds; reports via computer diskette, printer and mail. Options available to add health claims status.

Accessed through: Telephone, kiosk, employee's PC, benefit department kiosk, diskette, intranet, Internet.

Flex Enroll.

System type/cost: Purchased: $1,200. $100 per month lease.

System requirements: PC system, single user or network; operates in Windows. Online system.

Customization optional.

First installation: 1981.

Total installations: 450.

Benefits communicated: Savings plans, health plans, flexible benefits, flexible spending accounts.

Features: Standard system provides personal information; direct enrollment; modeling/projections; option selection/adjustment; transfers among investment funds; reports via computer diskette, printer and mail. Options available to add plan descriptions; employee specific recommendations.

Accessed through: Kiosk, employee's PC, benefit department kiosk, diskette.

User support: User groups/meetings*, onsite training*, telephone assistance 10 hours per day*, online modem hook-up*, user/written documentation*.

Staff: 25 total, 20 professionals.

Clients: 250 total, including 21 new clients and 7 who added additional features to their interactive benefit communication system in 1996.

Branch offices: Birmingham, Ala.; Los Angeles; Palm Coast, Fla.; Salt Lake City.

1996 gross revenues: 80% software sales, 5% hardware sales, 10% software services, 5% user support.

Officers: Richard Pelton, president; Rob J. Thurston, vp-marketing; E. Richard Packham, vp-sales; Ken Hostetter, marketing support; R. Dudley, MIS/systems.

Contact: Rob J. Thurston.

*Included in system price.

Hewitt Associates L.L.C.

100 Half Day Road, Lincolnshire, Ill. 60069; 847-295-5000; fax: 847-883-9019

Interactive benefit systems since: 1988.

Software products:

FutureSaver.

System type/cost: Purchased: $25,000 (licensed).

System requirements: PC system, single user or network; operates in Windows.

Customized system.

First installation: 1988.

Total installations: 49.

Benefits communicated: Savings plans. Options available for pension plans, stock options, non-qualified plans.

Features: Standard system provides modeling/projections, details on investment alternatives, reports via printer. Options available to add plan descriptions, personal information.

Accessed through: Kiosk, employee's PC, benefit department kiosk, home PC, intranet, Internet.

User support: Onsite training.

Staff: 12 total, 10 professionals.

Clients: 49 total, including 13 new clients and 15 who added additional features to their interactive benefit communication system in 1996.

Branch offices: 29 locations nationwide.

1996 gross revenues: $568 million total.

Officers: Dale L. Gifford, CEO; Gerald I. Wilson, chairman; James R. Rushin, director-business development; Christine A. Seltz, director-public relations; Michael L. Trahan, director-PC automated participant services.

Contact: Mike Trahan or George Wilmes.