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Kemper National Services

1601 S.W. 80th Terrace, Plantation, Fla. 33324; 954-452-4000; fax: 954-452-4059

1996 revenues

Total$59,561,000

% rehab services direct to employers50%

Rehab services direct to employers$30,000,000

Staff

Total550

Professionals425

Designations: 45 CRCs, 125 CRRNs, 70 CCMs

Customers

Total11,000

Corporate/institutional clients10,000

Claims administrators/TPAs25

Insurance companies10

Cases

Closed in 19967,100

Expert opinion cases200

Rehab services since: 1979.

Parent: Kemper Insurance Cos.

Services: Frequent services include prescreening of cases for rehabilitation intervention, telephone case management, onsite medical case management, medical assessment, job analysis, return-to-work modification and coordination, vocational assessment and testing, vocational counseling and plan development, labor market survey, job-seeking skill training, job placement, testimony and expert opinion, critical stress debriefing, life care planning, catastrophic case management.

Other services: Preadmissions certification, concurrent hospital treatment review, length of stay determination, discharge planning, outpatient utilization review, patient advocacy programs, retrospective review, second surgical opinion, hospital bill audits, provider bill audits, PPO access, med-legal review.

Coverage: Workers compensation, auto liability, general liability, auto no-fault, short-term disability, long-term disability.

Service area: Nationwide.

Compensation: Per employee, per case, per hour.

Officers: David Patterson, president/CEO; Peg Haennicke, senior vp; Warren Tingley, chief medical officer; Raymond Barrett, John Miskel, vps-sales/marketing.

Contact: Raymond Barrett.

L

Liaison Inc.

17000 N. Dallas Parkway, Suite 103, Dallas, Texas 75070; 972-380-6944; fax: 972-380-8629

1996 revenues

Total$6,500,000

% rehab services direct to employers65%

Rehab services direct to employers$4,000,000

Customers

Total154

Corporate/institutional clients105

Claims administrators/TPAs29

Insurance companies20

Rehab services since: 1983.

Services: Frequent services include prescreening of cases for rehabilitation intervention, telephone case management, medical assessment, job analysis, return-to-work modification and coordination, IMEs, vocational assessment and testing, vocational counseling and plan development, labor market survey, job-seeking skill training, job placement, testimony and expert opinion.

Occasional services include onsite medical case management.

Other services: Preadmissions certification, concurrent hospital treatment review, length of stay determination, discharge planning, outpatient utilization review, patient advocacy programs, retrospective review, second surgical opinion, hospital bill audits, provider bill audits, PPO access.

Coverage: Workers compensation, auto liability, general liability, auto no-fault, short-term disability, long-term disability.

Compensation: Per employee, $1.25 to $1.75; per case, $600 to $1,950; per hour, $60 to $95.

Officers: Catherine Marrs, president/CEO; Ken Ferrell, executive vp; Sue Lehnortt, controller.

Contact: Ken Ferrell.