ANNUAL BI DIRECTORY LISTS ORGANIZATIONS PROVIDING REHABILITATION SERVICES: EXPLANATION OF TERMS USED IN THIS DIRECTORY

The seventh annual Business Insurance directory of rehabilitation management service providers lists companies that offer rehabilitation services directly to employers on an unbundled basis; companies that offer rehabilitation management services only in conjunction with other products and services are not included. Rehabilitation involves providing services included in the medical management or vocational rehabilitation of an injured or ill individual.

The listings begin with the name, address, phone and fax numbers of the company. Next is 1996 revenues and both the percentage and dollar amount generated by rehabilitation services directly to employers. To be included, companies must report gross revenues from rehabilitation services and generate $200,000 or more in gross revenues from rehabilitation services.

The staff section includes the total number of individuals and number of professionals employed by the company in 1996 on a full-time equivalent basis. Also listed are some specific degrees and designations held by the professionals. Social workers, physical therapists and occupational therapists are included in the category of degreed professionals. Designations listed are CRC (Certified Rehabilitation Counselor), CDMS (Certified Disability Management Specialist), CRRN (Certified Rehabilitation Nurse) and CCM (Certified Case Manager). Staff figures do not include individuals hired on a consulting or per-case basis.

The customers section contains total rehabilitation customers in 1996 as well as a breakout of the number of corporate and institutional employers, claims administrators/TPAs and insurance companies.

Information on the number of rehabilitation cases closed in 1996, the number of independent medical examination cases in 1996 and the number of expert opinion cases in 1996 is given under cases.

The year rehab services began, and the parent company are also provided.

The services section lists all rehabilitation services offered. Other services includes, but is not limited to, cost containment and utilization review services. Coverage lists the insurance lines for which rehabilitations services are provided.

Service area gives states or regions served. Charges and methods of billing are given under compensation.

Names and titles of principal officers are listed, as well as a contact person for those who want more information.

The directory is published as an editorial service; there is no charge for companies to be listed. Although every effort is made to publish complete and accurate listings, BI is unable to verify all information provided.