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Swiss insurer Zurich Insurance Co. last week launched a corporate customer division to provide "total risk solutions" to multinational risk managers. Zurich Chairman Rolf Hueppi said the division is a response to customer demands for a solution-based rather than product-based approach to risk. The unit will combine traditional property/casualty coverage with specialty insurance and financial techniques for uninsurable risks, said Detlef Steiner, head of the new division. . . .Lloyd's of London has set up a committee to conduct a further independent review of members' representation and voting arrangements on its ruling Council. The committee's main tasks will be to examine the balance of representation of the various categories of Lloyd's members on its governing bodies, arrangements for adjusting this balance in the future, and methods of electing various categories of Council members. Pen Kent, a former director of the Bank of England and currently a director of National Westminster Group P.L.C., chairs the six-member committee. . . .Underwriting agency Euclidian Underwriting Ltd. has appointed Kevin Collins as its managing director. Euclidian said Mr. Collins' appointment is being made in anticipation of its being given authorization by Lloyd's of London to act as a managing agency. Mr. Collins is the former managing director of the Crowe Insurance Group Ltd. and previously was a director of Murray Lawrence Members Agency Ltd. Euclidian also announced the appointment of the first three underwriters. They are John Collyear, a specialist in affinity accounts, fine art and kidnap and ransom insurance; Penny Clay, a specialist in contingency business; and Xavier Lutchmayer, who specializes in international liability business, particularly in South America and Asia . . . .R.A. Field Syndicate 204, part of the Lloyd's holdings of ACE Ltd., has launched a new financial institutions policy to protect U.K. banks and other financial institutions against the growing problem of fraud. R.A. Field says the policy combines old blanket bond and computer crime insurances and includes "state of the art coverage without the need for lengthy amendments." . . .Lloyd's of London syndicate 702 has launched what its calls an "innovative" directors and officers product that plugs the gap that previously made it difficult to obtain D&O cover for an individual director where a claim is made by the company or a co-director. Its D&O 702 policy provides significant cover against such claims, as well as defense costs for pollution claims, worldwide jurisdiction for both director and spouse, and other board directorships. . . .The World Insurance Network, the computer service linking insurers and brokers that is owned by Aon Group Inc., J&H Marsh & McLennan, Sedgwick Group P.L.C, and Willis Corroon Group P.L.C., has opened a New York office. WIN's Global Marketing Director Mark Snow said in a statement that opening the new office "is a crucial step in the roll out of WIN's global marketing efforts." The office is at 88 Pine St., Wall Street Plaza, New York, N.Y. 10005; 212-509-2770. . . .Italian insurer Istituto Nazionale delle Assicurazioni has been assigned an AA claims-paying ability by rating agency Standard & Poor's Corp. Included in the rating is Assitalia S.p.A., a non-life subsidiary of INA. S&P said it based its rating decision on INA's strong management team, which has "made impressive progress" since INA was privatized in 1993. Other factors included INA's strong position in the Italian life market and Assitalia's "excellent position" in the non-life sector; the organization's strong capitalization; and its improved operating performance and efficiency.