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BI DIRECTORY OF EMPLOYEE ASSISTANCE PROGRAMS: EXPLANATION OF TERMS FOR THE EAP DIRECTORY

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The seventh annual Business Insurance directory of employee assistance programs lists organizations that provide a variety of EAP services directly to employers on a stand-alone basis.

Business Insurance defines an employee assistance program as counseling and training to assist employees in the identification and resolution of personal problems and may include referrals to specialists for treatment. To be listed in the directory, a company must generate at least $100,000 in gross revenues from EAP services or provide EAP services in at least three states.

Listings begin with company name and address. Information on staff (given in full-time equivalents for year-end 1996) appears in two sections-salaried employees and contracted professionals. Each section includes the total number of members providing EAP services and a breakdown of clinical staff/providers by profession.

Clients includes the total number of employer clients served, total lives covered at year-end 1996 and a breakdown of employee lives and dependent lives. 1996 and 1995 gross revenues are given next, followed by the percentage derived from EAP services and other services. The year services began, parent company (if any) and whether the organization is for profit are also listed.

Services available are listed under three categories-assessment and treatment, health promotion and educational/general services. Unless noted, standard assessments and treatments include stress, occupational problems, family/marital problems, suicide, alcohol abuse, legal problems, drug/chemical abuse, financial concerns and adolescent treatment. Standard health promotion services include smoking cessation, physical fitness/exercise, nutrition/weight control, stress management, alcohol awareness, drug/chemical awareness, AIDS awareness and elder care. Standard educational/general services include employee education, supervisor training, drug-free workplace regulatory adherence and workplace problem identification.

Sites of counseling and treatment are listed next. Specialties include particular industries the organization services.

The geographic service area is given by state and county, followed by reporting and billing methods. Officers and a contact person for those seeking more information complete the listings.

Listings are generated through responses to a Business Insurance questionnaire. The directory is published as an editorial service; there is no charge to be included. Although every effort is made to publish complete and accurate listings, BI is unable to verify all information.