DIRECTORY OF DEPENDENT CARE RESOURCE & REFERRAL SERVICES: ( F )

F

Family Care Inc.

5820 Stoneridge Mall Road,

Suite 230, Pleasanton, Calif. 94588; 510-469-8060; fax: 510-469-8061

Services began: 1987.

Frequent child care services: Pregnancy planning, adoption services, prenatal classes/support, dependent care centers, parenting seminars, afterschool services, child care placement, preschool placement, grade school placement, high school placement, college and university placement, nanny/babysitting referral, temporary illness/emergency child care, summer programs, special needs services.

Frequent elder care services: Nursing home referrals, meals-on-wheels, household chore services, home health care, Medicare/Medicaid assistance, retirement community placement, adult day care, hospice care, friendly visitor program, legal/financial assistance service referral, companionship programs, subsidized senior housing, assisted living arrangements, medical rehabilitation centers, psychiatric services, transportation, case managers, elder law.

Program services: Corporate needs assessment, employee interviews, employee questionnaires, task force formation, cost/benefit analysis, regulatory advisement, focus groups, feasibility studies, start-up and operational budget preparation, employer/employee financing options consulting, community dependent care resource development, new baby gifts, health care hotline, concierge/wellness services.

Service area: Worldwide locations, including United States, Canada and Puerto Rico. Subcontracts for resource and referral services with eight vendors.

Clients: 50 clients in 1996; 200,000 employee lives covered in 1996; 5% to 10% utilization rate.

Staff: 10 employees at year-end 1996, including eight resource and referral employees.

1996 revenues: $1,000,000; 100% from dependent care resource and referral services.

Compensation: Child care services: capitated fee, $5 to $8 per employee per year; fee for service, $200 to $300 per case.

Elder care services: capitated fee, $2 to $5 per employee per year; fee for service, $200 to $300 per case.

Communications/quality assurance: Provides management reporting quarterly, semiannually and annually; customized employee communications; management training; vendor references; onsite visits; free test cases; employee satisfaction follow-ups; management debriefing of problems.

Officers: Cathy Leibow, president/CEO; Corey Leibow, vp-sales/marketing.

Contact: Jane Kappahahn.