DIRECTORY OF DEPENDENT CARE RESOURCE & REFERRAL SERVICES: ( A, B )

A

AdviNet Inc.

1115 S. Waldron Road, Suite 104, Fort Smith, Ariz. 72903; 501-478-3201; fax: 501-478-3202

Services began: 1996.

Parent: Beverly Enterprises Inc.

Frequent elder care services: Nursing home referrals, meals-on-wheels, household chore services, home health care, Medicare/Medicaid assistance, retirement community placement, adult day care, hospice care, friendly visitor program, legal/financial assistance service referral, assisted living referrals, emergency response systems, transportation, support groups, respite care, ombudsman, HUD housing, senior centers, adult foster care.

Service area: United States.

Clients: Three clients in 1996; 750,000 employee lives covered in 1996; 1% utilization rate.

Staff: 16 employees at year-end 1996, all resource and referral employees.

1996 revenues: $51,000; 100% from dependent care resource and referral services.

Compensation: Elder care services: flat fee, $150; fee for service, $60 to $150 per case.

Communications/quality assurance: Provides management reporting quarterly; onsite visits; free test cases; employee satisfaction follow-up; management debriefing of problems.

Officers: Kenneth C. Owens, president/CEO; Judith A. Redmond, vp.

Contact: Jenny Williams, sales/marketing manager, 501-478-3213.

Americare

1400 Woodward Ave., Suite 20, Bloomfield Hills, Mich. 48304; 800-952-3586 or 248-988-9490;

fax: 248-988-9488

Services began: 1985.

Frequent child care services: Dependent care centers, parenting seminars, afterschool services, child care placement, preschool placement, nanny/babysitting referral, temporary illness/emergency child care, summer programs, special needs services.

Occasional child care services: Pregnancy planning, adoption services, prenatal classes and support, grade school placement, high school placement, college and university placement.

Frequent elder care services: Nursing home referrals, meals-on-wheels, household chore services, home health care, Medicare/Medicaid assistance, retirement community placement, adult day care, friendly visitor program.

Occasional elder care services: Hospice care referrals, legal/financial assistance service referral.

Program services: Needs assessment, employee questionnaires, task force formation, cost/benefit analysis, consulting on employer/employee financing options, community dependent care resource development, regulatory advisement, focus groups, feasibility studies, start-up and operational budget preparation.

Service area: United States, Canada. Subcontracts for resource and referral services.

Clients: 11 clients in 1996; 175,000 employee lives covered in 1996; 8% utilization rate.

Staff: 24 employees at year-end 1996, including 16 resource and referral employees.

1996 revenues: $1.4 million; 85% from dependent care resource and referral services.

Communications/quality assurance: Provides management reporting quarterly, semiannually and annually; customized employee communications; management training; onsite visits; free test cases; employee satisfaction follow-up.

Officers: Marilyn Williams, president; Debra Picard, CEO.

Contact: Marlene Van Wingerden.

B

Brown Richards & Associates

1801 Peachtree St., Suite 202, Atlanta, Ga. 30309; 404-352-8137;

fax: 404-351-4279

Services began: 1983.

Child care services: Adoption services, dependent care centers, parenting seminars, afterschool services, preschool placement, grade school placement, high school placement, college and university placement, nanny/babysitting referral, temporary illness/emergency child care, summer programs, special needs services.

Elder care services: Nursing home referrals, meals-on-wheels, household chore services, home health care, Medicare/Medicaid assistance, retirement community placement, adult day care, hospice care, friendly visitor program, legal/financial assistance service referral.

Program services: Corporate needs assessment, employee interviews, employee questionnaires, task force formation, cost/benefit analysis, regulatory advisement, focus groups, feasibility studies, start-up and operational budget preparation, community dependent care resource development.

Service area: Arkansas, District of Columbia, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Texas, Virginia; England, Hong Kong.

Clients: 25 clients in 1996.

Staff: Five employees at year-end 1996, including four resource and referral employees.

1996 revenues: $450,000; 75% from dependent care resource and referral services.

Compensation: Child care and elder care services: flat fee; capitated fee; fee for service.

Communications/quality assurance: Provides management reporting quarterly, semiannually and annually; customized employee communications; management training; vendor references; onsite visits; free test cases; employee satisfaction follow-ups; management debriefing of problems.

Officers: Betsy Richards, president; Mary Brown, vp.

Contact: Mary Brown.