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DIRECTORY OF 401(K) PLAN ADMINISTRATORS (PARTFOUR OF SIXTEEN)

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Delaware Charter

Guarantee & Trust Co.

1013 Centre Road, Wilmington,

Del. 19805-1298; 800-332-4015;

fax: 302-995-6013

Staff

Total292

Involved in 401(k) plan services96

Clients

Total400

Receiving unbundled services400

Average participants/plan160

Minimum participants/plan10

Maximum participants/plan10,000

Services began: 1981.

Parent: The Principal Financial Group.

Software: Written and maintained in-house, accommodates 40 investment funds and nine types of contributions.

Administration: Cash, unit value and full share accounting. Accommodates loan provisions, performs 401(k) and 401(m) non-discrimination tests.

Client support: Daily valuations, toll-free service for account balance inquiries, toll-free service to request account activity, online access, communication of plan features to employees. Consults on plan design issues, compliance issues, employee communications. Other services include trustee services.

Service area: Nationwide.

Charges: Determined by number of participants, complexity of plan, time and expense.

Officers: Ron Danilson, president; Tom Kline, vp/controller; Susan Judge, vp-401(k) administration; Michael Spencer, vp/national sales manager; Dan O'Neill, vp-MIS.

Deloitte & Touche L.L.P.

10 Westport Road, P.O. Box 820, Wilton, Conn. 06897-0820; 203-761-3000; fax: 203-834-2200

Staff

Total800

Involved in 401(k) plan services75

Clients

Total500

Receiving unbundled services500

Average participants/plan300

Minimum participants/plan250

Maximum participants/planUnlimited

1996 revenues

Total$129,000,000

401(k) plan administration$5,500,000

Services began: 1982.

Software: Purchased from outside vendor, accommodates 20 investment funds and 20 types of contributions.

Administration: Cash, unit value and full share accounting. Accommodates loan provisions, performs 401(k) and 401(m) non-discrimination tests.

Client support: Daily valuations, toll-free service for account balance inquiries, toll-free service to request account activity, online access, communication of plan features to employees. Consults on legal issues, plan design issues, compliance issues, employee communications. Other services include plan design and implementation, evaluation of outsourcing alternatives, financial planning, vendor selection management, actuarial services and compliance testing.

Service area: Nationwide.

Locations: Administrative/consulting offices in Los Angeles; Detroit; New York; Tulsa, Okla.; Portland, Ore.; Dallas; Houston. Consulting offices in San Francisco; Atlanta; Chicago; Boston; Minneapolis; Parsippany, N.J.; Philadelphia.

Charges: Determined by number of participants, complexity of plan, time and expense, frequency valuations.

Officers: Richard J. Berens, principal-Minneapolis; James T. Phoenix, principal-Dallas; Ainar D. Ayala, principal-New York; Susan H. Achenbach, principal-Chicago; Richard A. Kleinert, principal-Los Angeles.

Contact: Donna J. Prall, 214-777-7652.

Detweiler, Hershey

& Associates

64 N. County Line Road, Souderton, Pa. 18964; 215-723-8901; fax: 215-721-1992

Staff

Total30

Involved in 401(k) plan services5

Clients

Total150

Receiving unbundled services150

Average participants/plan50

Minimum participants/plan1

Maximum participants/plan5,000

1996 revenues

Total$2,300,000

401(k) plan administration$300,000

Services began: 1981.

Software: Leased from outside vendor, accommodates 30 investment funds and 10 types of contributions.

Administration: Cash and full share accounting. Accommodates loan provisions, performs 401(k) and 401(m) non-discrimination tests.

Client support: Daily valuations, communication of plan features to employees. Consults on plan design issues, compliance issues, employee communications. Other services include consulting and plan termination.

Service area: Nationwide, primarily New Jersey and Pennsylvania.

Charges: Determined by number of participants, complexity of plan, time and expense, frequency valuations.

Officers: Harold Detweiler, managing principal; Harold Hershey, Bruce Detweiler, Robert Schoen, James Rittenhouse, principals.

Contact: Rob Wisner.

Dreyfus Retirement Services

200 Park Ave., New York,

N.Y. 10166; 212-922-6110;

fax: 212-922-6299

Staff

Total555

Involved in 401(k) plan services427

Clients

Total1,750

Receiving unbundled services1,336

Receiving bundled services414

Average participants/plan2,800

Minimum participants/plan1

Maximum participants/planUnlimited

Services began: 1981.

Parent: Mellon Bank.

Software: Purchased from outside vendor.

Administration: Cash, unit value and full share accounting. Accommodates loan provisions, performs 401(k) and 401(m) non-discrimination tests.

Client support: Daily valuations, toll-free service for account balance inquiries, toll-free service to request account activity, online access, communication of plan features to employees. Consults on legal issues, plan design issues, compliance issues, employee communications. Manages investment of 401(k) plan funds.

Service area: Nationwide.

Charges: Determined by number of participants, complexity of plan, assets under management.

Officers: Joseph G. Eck, senior vp.

Contact: Susan LaFond, 617-722-7869.