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DIRECTORY OF BENEFIT INFORMATION AND CLAIMS SYSTEMS (PART FIFTEEN OF SEVENTEEN)

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SBC Systems Co. Inc.

30 Perimeter Center E., Suite 203, Atlanta, Ga. 30346; 770-399-6321; fax: 770-399-6322

Benefit systems since: 1977.

Software systems:

*SBC Benefits Workstation.

Price quoted individually.

System requirements: 486 or Pentium PC; Windows NT or Windows 95 platform; 32MB RAM, 2,000MB hard disk; SVGA video; multiple user; network operating systems supported include Novell Netware and UNIX; database management systems supported include Oracle.

Customization optional.

First Installation: 1977.

Benefits managed: 401(k) plans, flexible benefits, profit sharing, retirement/pensions.

Features: Defined benefit plan administration: includes tables for actuarial, covered compensation, Social Security and insurance; benefit formulas include fixed, offset, unit collars, time of service and cash balance. Defined contribution/401(k)/403(b) administration: includes unlimited number of contribution sources with an unlimited number of investment funds; share, mutual fund and pension accounting; insurance and loan management; periodic valuations with discrimination testing, employee maintenance program with automated interfaces; report writer. Flexible benefits: includes flexible benefit credit formulas, credit calculations, interface to human resource/payroll systems, benefit reimbursement and check printing, enrollment and confirmation forms. Benefit communication features available.

User support: User groups/meetings*, onsite training*, telephone assistance 12 hours per day.

Staff: 17 total, all professionals.

Clients: 100 total, including 60 benefit departments.

Officers: Murray Goldman, president; Eva Chang, executive vp; Margaret King, vp.

Contact: Runae Badciong, 770-399-6321 ext. 140.

**Included in system price.

SBPA Systems Inc.

10777 Westheimer Road, Suite 125, Houston, Texas 77042; 713-974-7272;

fax: 713-974-3544

Benefit systems since: 1975.

Software systems:

*GBAS (Group Benefits Administration System).

System requirements: Open VMS platform; multiple user.

Customization optional.

First Installation: 1975.

Benefits managed: Flexible benefits, disability, COBRA, group health plans, life insurance.

Features: Provider/PCP witholds, encounter tracking, enrollment, premium billing, capitation payment, bish pool administration, eligibility verification, health care precertification, claims management, medical coding/unbundling, tracking reinsurance liability, disability duration monitoring/control, health plan provider contract management, discrimination testing, ad hoc data analysis, ad hoc report generation. Benefit communication features include optional add-on. Options include healthcare utilization review, medical case management, provider profiling, PPO repricing, elecronic claims, IVR and fax back, MSA administration.

User support: User groups/meetings, onsite training, online support, telephone assistance nine hours per day.

Staff: 26 total, 12 professionals.

Clients: 49 total, including eight benefit departments. Sold systems to one client in 1996.

1996 revenues: $3 million total, all from employee benefit information systems sales and services, 10% from hardware sales, 35% from software sales, 55% from software services.

Officers: Arnold Heinrich, president; Tim Stunz, executive vp; Donna Smith, Pattie McKelvy, Randy Johnson, vps.

Contact: Ed Baker, sales consultant, 800-444-1189 or 801-294-8501.

The Segal Co.

1 Park Ave., New York, N.Y. 10016-5895; 212-251-5000; fax: 212-251-5490Benefit systems since: 1992.

Software systems:

*AnswerQuest.

Price: $35,000 to $150,000. Quoted individually.

System requirements: 486 PC; Windows 3.1 and above platform; 12MB RAM, 10MB hard disk; VGA or SVGA video; single or multiple user; network operating systems supported include Novell Netware and IBM LAN Manager; database management systems supported.

Internet/intranet access.

Customized system.

First Installation: 1992.

Total installations: Six in employee benefit departments.

Benefits managed: 401(k) plans, flexible benefits, workers comp, disability, leave of absence, COBRA, group health plans, profit sharing, life insurance, retirement/pensions, social security benefits.

Features: Assists administrative staff in answering benefit questions; uses a pre-programmed question database with tailored answers to benefit plans, policies and procedures; uses a series of menus, indexes and search options to pinpoint precise answers; provides scripted, easy-to-understand responses. Benefit communication features include interface with other programs, databases and voice response systems; screen printouts sent to caller.

*PensionPartner.

Price: $75,000 to $100,000. Quoted individually.

System requirements: 486 PC; DOS, Windows 3.1 and above platform; 16MB RAM (DOS), 36MB RAM (Windows), 10MB hard disk; VGA video; single or multiple user; network operating systems supported include Novell Netware, Banyan VINES and IBM LAN Manager; database management systems supported include Oracle, Sybase, NT SQL and dBASE.

Internet/intranet access.

Customized system.

First Installation: 1993.

Total installations: Eight in employee benefit departments.

Benefits managed: Retirement/pensions, social security benefits.

Features: Eligibility verification, vesting, all benefit calculations, all optional forms calculations, IRC Section 415(b) testing, IRC Section 401(a)(17) testing, what-if calculations, benefit recalculations, participant notification forms and letters generation. Benefit communication features include annual statement of pension benefit entitlement. Options include ad hoc report generation, word processing mailmerge and database management.

User support: User groups/meetings, onsite training, telephone assistance*, system and database updates*.

Staff: 17 total, 15 professionals.

Clients: 14 total. Sold systems to four clients in 1996.

Officers: Robert D. Krinsky, chairman; Howard Fluhr, president/CEO; Richard M. Frenzel, executive vp.

Contact: Werner Gliebe, 212-251-5207 (Answer Quest); Joni Schreer, 212-251-5393 (PensionParter).

**Included in system price.

SPECTRUM Human Resource Systems Corp.

1625 Broadway, Suite 2600, Denver, Colo. 80202; 800-477-3287; fax: 303-595-9970

Benefit systems since: 1984.

Software systems:

*HRVantage for Client Server.

System requirements: Pentium PC; Windows platform; Client: 32MB RAM, 50MB hard disk; Server: 96MB RAM, 180MB hard disk plus 150KB per employee record; VGA video; multiple user; network operating systems supported include Windows NT; database management systems supported include NT SQL.

Internet/intranet access.

Customization optional.

First Installation: 1995.

Total installations: 10 in employee benefit departments.

Benefits managed: 401(k) plans, flexible benefits, disability, leave of absence, COBRA, group health plans, life insurance.

Features: Enrollment, eligibility verfication, Health Insurance Portability & Accountability Act compliance, COBRA tracking, benefits summary reports. Microsoft Access standard report tools, including compatability with Microsoft office products. Benefit communication features include self-service module for Internet access to employee data.

User support: User groups/meetings*, onsite training, online support, telephone assistance, implementation/customization services.

Software systems:

*HRVantage version 7.0.

Price quoted individually.

System requirements: Pentium PC; Windows 3.5 and above platform; 32MB RAM, 35MB hard disk; VGA or SVGA video; multiple user; network operating systems supported include Novell Netware.

Customization optional.

First Installation: 1993.

Total installations: 350 in employee benefit departments.

Benefits managed: 401(k) plans, flexible benefits, disability, leave of absence, COBRA, group health plans, life insurance.

Features: Benefit enrollment; absence plan enrollment for vacation, sick, jury, personal, military or any leave of absence plan; COBRA enrollment and claims tracking; benefit reports, including benefit statements, employee eligibility verificaiton, benefit premiums and employee enrollment reports.

User support: User groups/meetings*, onsite training, online support*, telephone assistance 10 hours per day*, implementation/customization services.

Staff: 75 total, 25 professionals.

Clients: 3,500 total.

Officers: James E. Spoor, president; Nancy Spoor, senior vp-sales/marketing; Sybll Romley, vp-development; Rene Mejia, vp-sales; Doris Houghton, controller.

Contact: Pam Oberly.

**Included in system price.