G

GAB Robins North

America Inc.

9 Campus Drive, Parsippany,

N.J. 07054; 201-993-3400;

fax: 201-993-3321

1996 revenues

Total$290,000,000

Claims revenue$92,000,000

Claims administration94%

Claims auditing5%

Claims auditing1%

Claims business by type

Automobile20%

General liability21%

Workers compensation58%

Other1%

Claims business by volume

Administration claims paid$1,650,000,000

Auditing projects conducted5

Clients

Total1,097

Staff

Total2,700

Claims services since: 1885.

Parent: SGS North America Inc.

Service area: Nationwide.

Branch offices: Administrative offices in 408 locations nationwide. Sales offices in Los Angeles; Maitland, Fla.; Atlanta; Chicago; New York; Nashville, Tenn; Houston.

Subsidiaries: Intermodal Transportation Services, Parsippany, N.J.; INS Investigations Bureau Inc., Scottsdale, Ariz.

PPO access.

Officers: Antony M. Czura, chairman/CEO; David W.J. McGirr, president; James A. McGee, Al Shahade, executive vps; Eileen C. Laymon, senior vp-corporate marketing.

Contact: Jean Kida, manager-communications, 201-993-3868.

Gates McDonald

3455 Mill Run Drive, Hilliard,

Ohio 43026; 614-777-3000; 614-777-3265

1996 revenues

Total$59,500,000

Claims revenue$26,000,000

Claims administration43%

Claims adjusting39%

Claims auditing4%

Claims business by type

Automobile6%

General liability2%

Workers compensation92%

Claims business by volume

Administration claims paid$280,000,000

Auditing projects conducted80

Clients

Total356

Association plans1

Corporations305

Public/government entities50

Staff

Total875

Claims services374

Claims services since: 1929.

Parent: Nationwide Insurance.

Service area: Nationwide.

Branch offices: Administrative and sales offices in Concord, Los Angeles and Oakland, Calif.; Atlanta; Chicago; Columbus, Ohio; Pittsburgh; Dallas. Additional administrative offices in 31 locations nationwide.

PPO access.

Officers: David Hollingsworth, president; Rich Hoyt, vp-unemployment services; David Brown, vp-business development; Gerry Sheldon, vp-risk management operations; Peter Barr, vp-Healthcare Management Service Plus.

Contact: David Brown.

R.L. Gresham & Co. Inc.

P.O. Box 2065, 1200 S. Fourth St.,

Suite O, Las Vegas, Nev. 89125-2065; 702-384-9700; fax: 702-382-3029

1996 revenues

Total$3,000,000

Claims revenue$1,000,000

Claims administration5%

Claims adjusting95%

Claims business by type

Automobile50%

General liability40%

Inland marine3%

Property damage3%

Workers compensation4%

Claims business by volume

Administration claims paid$500,000

Clients

Total40

Corporations30

Public/government entities10

Staff

Total66

Claims services20

Claims services since: 1947.

Service area: Arizona, Nevada.

Charges: Administration/adjusting: $40 per hour plus expenses.

Branch offices: Administrative offices in Flagstaff, Lake Havasu, Phoenix, Tucson and Yuma, Ariz.; Laughlin and Reno, Nev.

Officers: Robert L. Gresham Jr., president; Judy L. Gresham, vp; Barbara M. Gresham, secretary.

Contact: Robert L. Gresham Jr.