F

EC Fackler Inc.

P.O. Box 642810, Chicago,

Ill. 60664-2810; 312-629-0888;

fax: 312-629-2506

1996 revenues

Total$4,100,000

Claims revenue$4,000,000

Claims administration85%

Claims adjusting10%

Claims auditing5%

Claims business by type

Workers compensation100%

Claims business by volume

Administration claims paid$7,200,000

Clients

Total15

Association plans12

Corporations2

Public/government entities1

Staff

Total43

Claims services since: 1991.

Service area: Illinois, Michigan, Minnesota, Oregon.

Branch offices: Administrative offices in Plymouth, Minn. Sales offices in Southfield, Mich.; Plymouth, Minn.; Portland, Ore.

Officers: Ernest C. Fackler, president; Carl D. Link, CFO; Torquka R. Johnson, branch manager.

Contact: Steven Brezinski, sales manager.

FIRM Solutions

390 N. Wiget Lane, Walnut Creek,

Calif. 94598; 510-930-9883;

fax: 510-930-7268

1996 revenues

Total$38,000,000

Claims revenue$34,200,000

Claims administration85%

Claims adjusting8%

Claims auditing7%

Claims business by type

Automobile2%

General liability3%

Workers compensation85%

Other10%

Claims business by volume

Administration claims paid$100,000,000

Clients

Total113

Staff

Total450

Claims services380

Claims services since: 1982.

Parent: Foundation Health Corp.

Service area: Arizona, California, Florida, Georgia, Hawaii, Louisiana, New Jersey, Oregon, Texas, Utah.

Branch offices: Administrative offices in Irvine, Oakland, Orange, San Francisco and San Ramon, Calif.; Atlanta; Morristown, N.J.; Tigard, Ore. Sales office in Orange, Calif.

PPO access.

Officers: Greg Franceschi, president; Steve Smith, vp-finance; Diane Dunphy, vp-information services; Ronald Van Buskirk, vp-marketing; Nancy Sharek, vp-operations.

Contact: Ronald Van Buskirk, 510-975-4260.

Frontier Adjusters Inc.

P.O. Box 7610, Phoenix,

Ariz. 85011; 800-528-1187;

fax: 800-553-4799

1996 revenues

Total$48,000,000

Claims revenue$4,000,000

Claims administration20%

Claims adjusting70%

Claims auditing10%

Claims business by type

Automobile30%

Bonds10%

General liability20%

Inland marine5%

Ocean marine5%

Professional liability5%

Property damage5%

Workers compensation20%

Clients

Total24

Corporations12

Public/government entities12

Staff

Total900

Claims services40

Claims services since: 1957.

Parent: Frontier Adjusters of America Inc.

Service area: Nationwide.

Branch offices: Administrative offices in 650 locations nationwide and Canada.

Officers: William J. Rocke, CEO; Jean E. Ryberg, president; Francis J. LaPallo, executive vp; James S. Rocke, secretary/treasurer; Patric R. Greer, CFO/controller.

Contact: James S. Rocke.