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TPA Associates Inc.

10 New England Business Center,

Suite 303, Andover, Mass. 01810; 508-691-2470; fax: 508-691-2477

1996 revenues

Total$3,500,000

Claims revenue$630,000

Claims administration35%

Claims adjusting20%

Claims auditing45%

Claims business by type

Workers compensation100%

Claims business by volume

Administration claims paid$6,500,000

Clients

Total667

Staff

Total38

Claims services5

Claims services since: 1990.

Service area: Georgia, Massachusetts, New Hampshire, Rhode Island, Tennessee, Vermont.

Branch offices: Administrative office in Nashville, Tennessee.

PPO access.

Officers: Charles T. Tagman, chairman; Robert F. Roach, president; Robert C. Spring, vp-operations; John A. Geljookian, vp claims; Kenneth K. Bell, director-marketing.

Contact: Charles T. Tagman or Kenneth K. Bell.

Transcontinental Technical Services Inc. dba ServCo

333 S. Wabash, Chicago, Ill. 60685; 800-822-1860; fax: 312-817-0171

1996 revenues

Total$132,000,000

Claims revenue$119,500,000

Claims administration100%

Claims business by type

Automobile20%

General liability15%

Workers compensation65%

Claims business by volume

Administration claims paid$1,305,554,233

Clients

Total732

Staff

Total1,475

Claims services since: 1992.

Parent: Continental Casualty.

Service area: Nationwide.

Branch offices: Administrative offices in 31 locations nationwide. Sales offices in San Francisco; Atlanta; New York; Dallas.

Officers: Frank C. Soricelli, COO; Steven Wootton, Linda McMurray, Michael Foster, Susan Drake, senior vps.

Contact: Susan Drake.

TRISTAR Risk Management

6133 Bristol Parkway, Suite 300,

Culver City, Calif. 90230; 310-342-0500;

fax: 310-342-0503

1996 revenues

Total$5,100,000

Claims revenue$4,200,000

Claims administration80%

Claims adjusting18%

Claims auditing2%

Claims business by type

Automobile5%

General liability10%

Professional liability25%

Property damage5%

Workers compensation55%

Claims business by volume

Auditing projects conducted5

Clients

Total53

Association plans4

Corporations23

Public/government entities19

Union-sponsored plans7

Staff

Total70

Claims services58

Claims services since: 1972.

Parent: Sierra Center Inc.

Service area: Nationwide.

Branch offices: Administrative and sales offices in Phoenix; Sacramento, San Diego and Santa Ana, Calif.

PPO access.

Officers: Tom Verle, president; Kevin Burke, Ken Beck, Linda DeVreugd, vps.

Officers: Tom Verle, president; Kevin Burke, Ken Beck, Linda DeVreugd, vps.

Contact: Kevin Burke, 310-342-0505 ext. 125.