DIRECTORY OF P/C ADMINISTRATORS (PART 10 OF 19)

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Kemper Risk Management Services Inc.

1 Kemper Drive, Long Grove,

Ill. 60049; 847-320-2000;

fax: 847-320-2494

1996 revenues

Total$146,000,000

Claims revenue$87,000,000

Claims administration98%

Claims adjusting1%

Claims auditing1%

Claims business by type

Automobile15%

General liability48%

Workers compensation37%

Claims business by volume

Administration claims paid$450,000,000

Clients

Total254

Corporations252

Public/government entities2

Staff

Total2,500

Claims services2,500

Claims services since: 1968.

Parent: Kemper Insurance Cos.

Service area: Nationwide.

Branch offices: Administrative offices in 70 locations nationwide. Sales offices in City of Industry, Calif.; Plantation, Fla.; Chicago; Summit, N.J.; Garland, Texas.

Subsidiaries: Kemper National Services, Plantation, Fla.; NATLSCO, Long Grove, Ill.

PPO access.

Officers: E.M. Lindner, president/CEO; W.L. White, secretary/treasurer; D.K. Patterson, R.P. Boyd, officers.

Contact: Joseph N. Zuniga, 847-320-5112.

Key Risk Management

Services Inc.

P.O. Box 49129, Greensboro,

N.C. 27419; 910-668-9050;

fax: 910-668-7941

1996 revenues

Total$14,000,000

Claims revenue$14,000,000

Claims administration100%

Claims business by type

Workers compensation100%

Clients

Total27

Association plans3

Corporations20

Public/government entities4

Staff

Total151

Claims services57

Claims services since: 1986.

Parent: W.R. Berkley Corp.

Service area: Georgia, North Carolina, South Carolina.

Charges: Administration: 8% to 15% of premium.

Branch offices: Sales offices in Atlanta; Raleigh, N.C.; Columbia, S.C.

Officers: Bob Biggerstaff, chairman; Joe Sykes, president/CEO; Roger Pearman, vp claims/loss control; Karen Wrangham, vp/CFO; Penni Gray-Boutelle, vp-information systems; Otelia Travis, vp-agency services/sales/marketing.