DIRECTORY OF P/C ADMINISTRATORS (PART 18 OF 19)

V
VIA Claims Management
650 Sentry Parkway, Blue Bell,
Pa. 19422; 610-825-4900;
fax: 610-825-2238
1996 revenues
Total$3,500,000
Claims revenue$800,000
Claims administration45%
Claims adjusting45%
Claims auditing10%
Claims business by type
Automobile20%
General liability45%
Professional liability5%
Property damage10%
Workers compensation20%
Claims business by volume
Administration claims paid$1,018,027
Auditing projects conducted3
Clients
Total7
Corporations2
Public/government entities3
Other2
Staff
Total34
Claims services12
Claims services since: 1967.
Parent: Vincent Insurance Adjusters.
Service area: Florida, New Jersey, Pennsylvania.
Branch offices: Administrative offices in Orlando, Fla.; Marlton, N.J.; Sales offices in Fort Lauderdale, Orlando and Tampa, Fla.; Atlanta; Columbia, Md.; Cranford and Marlton, N.J.; Allentown, Harrisburg and Shenandoah, Pa.
Officers: Leslie J. Tolles, president; Anthony G. Montuori, senior vp; Alexander Kristowicz, vp; Kedron Hay, controller.
Contact: Anthony G. Montuori, 908-272-6000, or Leslie J. Tolles, 610-825-4900.
W
Ward-THG
610 W. Ash St., Suite 1500,
San Diego, Calif. 92101; 619-557-2777;
fax: 619-557-0408
1996 revenues
Total$48,000,000
Claims revenue$20,000,000
Claims administration80%
Claims adjusting15%
Claims auditing5%
Claims business by type
Automobile25%
General liability40%
Professional liability5%
Property damage10%
Workers compensation20%
Claims business by volume
Administration claims paid$100,000,000
Auditing projects conducted40
Clients
Total950
Association plans50
Corporations500
Public/government entities400
Staff
Total620
Claims services300
Claims services since: 1928.
Parent: Ward North America Inc.
Service area: Nationwide.
Charges: Adjusting: $40 to $70 per hour. Auditing: $70 to $90 per hour.
Branch offices: Administrative and sales offices in Phoenix; Los Angeles; San Francisco; Atlanta; Chicago; Minneapolis; Albuquerque, N.M.; New York; Dallas; Seattle.
Subsidiaries: Ward-ISRM, Vancouver, Canada.
Officers: Jeffrey S. Ward, CEO; Liz Nelson, Craig Bowlus, senior vps; John Fleming, Greg Hall, executive vps.
Contact: Liz Nelson.
Carl Warren & Co.
750 The City Drive S., Suite 400, Orange, Calif. 92868; 800-572-6900 or 714-740-7999;
fax: 714-740-7992
1996 revenues
Total$23,000,000
Claims revenue$20,000,000
Claims administration90%
Claims adjusting10%
Claims business by type
Automobile30%
General liability70%
Clients
Total694
Corporations491
Public/government entities203
Staff
Total250
Claims services250
Claims services since: 1944.
Service area: Nationwide.
Branch offices: Administrative offices in Phoenix; Bakersfield, Fresno, Glendale, Sacramento, San Bernardino, San Francisco, San Diego, San Luis Obispo, Santa Barbara and Ventura, Calif.; Honolulu; Albuquerque, N.M.; Seattle.
Officers: Roy S. George, president/CEO; Michael Dekema, Larry Hunt, executive vps.
Contact: Michael Dekema, 800-854-1587 or 619-457-3500.
Scott Wetzel Services Inc.
101 E. Kennedy Blvd., Suite 2980,
Tampa, Fla. 33602; 813-229-7475;
fax: 813-229-9922
1996 revenues
Total*$25,000,000
Claims revenue*$21,000,000
Claims administration95%
Claims adjusting4%
Claims auditing1%
Claims business by type
Automobile18%
General liability15%
Professional liability1%
Property damage1%
Workers compensation65%
Claims business by volume
Administration claims paid$525,000,000
Clients
Total343
Association plans9
Corporations312
Public/government entities22
Staff
Total350
Claims services280
Claims services since: 1941.
Service area: Nationwide.
Charges: Administration: $95 to $125 per medical only claim; $475 to $1,200 per indemnity claim. Adjusting/auditing: $65 to $125 per hour.
Branch offices: Administrative and sales offices in Anchorage, Alaska; Jacksonville, Ark.; Glendale, Los Angeles, Orange and Pleasant Hill, Calif.; Aurora, Colo.; District of Columbia; Tampa, Fla.; Atlanta; Chicago; Rockville, Md.; Manchester, N.H.; Cranford, N.J.; Albany, N.Y.; Portland, Ore.; Nashville, Tenn.; Dallas; Houston; Bremerton, Wash. Sales offices in Denver; Tampa, Fla.; Atlanta; Chicago; Cranford, N.J.; Houston.
Officers: John Harrold, president; Peter Greenland, senior vp; Harry Silverman, Kristie Dowdy, Jeff Aguiar, vps.
**Estimate.
Willis-Rollinson Inc.
2777 Stemmons Freeway, Suite 1530, Dallas, Texas 75207; 214-688-1992 ext. 217; fax: 214-637-5917
1996 revenues
Total$6,400,000
Claims revenue$4,300,000
Claims administration90%
Claims adjusting5%
Claims auditing5%
Claims business by type
Automobile10%
General liability10%
Workers compensation70%
Other10%
Claims business by volume
Administration claims paid$45,000,000
Clients
Total37
Corporations2
Public/government entities35
Staff
Total125
Claims services90
Claims services since: 1983.
Parent: Willis-Rollinson Inc.
Service area: Nationwide.
Charges: Administration: $100 per file up to $1.3 million per annual project; Adjusting: $42 to $58 per hour. Auditing: $100 per hour.
Branch offices: Administrative offices in Austin, Beaumont, El Paso, Houston and San Antonio, Texas.
Officers: Diana Rollinson-Hamilton, president; Robert L. Reagan, vp.
Contact: Diana Rollinson-Hamilton.
WRAMSCO
1431 Opus Place, Suite 622,
Downers Grove, Ill. 60515; 630-960-1020;
fax: 630-960-9725
1996 revenues
Claims revenue$4,560,000
Claims administration30%
Claims auditing70%
Claims business by type
Automobile10%
General liability20%
Workers compensation70%
Claims business by volume
Auditing projects conducted12
Clients
Total8
Association plans2
Corporations6
Staff
Total12
Claims services6
Claims services since: 1981.
Service area: Nationwide.
Branch offices: Administrative office in Torrance, Calif.
Officers: Thomas Walker, president; Carol Schoolcraft, assistant vp; R. Dean Irwin; Ray Wills; Dan McKinney.
Contact: Carol Schoolcraft or Dan McKinney.
Y
York Claims Service Inc.
111 John St., New York, N.Y. 10038; 212-732-0505; fax: 212-732-1789
Revenues
Total$12,000,000
Claims revenue$8,500,000
Claims administration90%
Claims adjusting10%
Claims business by type
Automobile20%
General liability60%
Professional liability5%
Workers compensation5%
Other10%
Claims business by volume
Administration claims paid$275,000,000
Auditing projects conducted25
Clients
Total880
Corporations860
Public/government entities20
Staff
Total140
Claims services85
Claims services since: 1962.
Parent: American International Group.
Service area: Nationwide.
Branch offices: Administrative offices in Rockledge, Fla.; San Juan, Puerto Rico.
Officers: Stuart Myers, president; Fred Schiller, executive vp; Eileen Rachelson, secretary/treasurer; Sari Miller, CFO; Peter Lind, vp/general counsel.
Contact: Fred M. Schiller.
AIG Claim Services (AIGCS)
70 Pine St., New York, N.Y. 10270; 212-770-7000
Revenues
Total$316,000,000
Claims revenue$53,539,000
Claims administration69.7%
Claims adjusting1.7%
Claims auditing28.6%
Claims business by type
Automobile9%
General liability10%
Workers compensation81%
Claims business by volume
Administration claims paid$322,925,000
Clients
Total1,138
Corporations1,135
Public/government entities3
Staff
Total1,853
Claims services since: 1978.
Parent: American International Group.
Service area: Nationwide.
Branch offices: Administrative offices in 27 locations nationwide. Sales offices in Los Angeles; San Francisco; Denver; Atlanta; Chicago; New Orleans; Boston; New York; Portland, Ore.; Cleveland; Philadelphia; Dallas; Houston.
PPO access.
Officers: Anthony J. Galioto, president; William J. Frey, senior vp-sales/marketing; William F. Bergs, senior vp-claims.
Contact: Bill Frey, 212-770-3252.