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Comp benchmarking study seeks claims leaders to comment


Now in its eighth year, a popular annual claims management survey is underway and seeking claims experts to weigh in on new industry trends especially dealing with the pandemic response, Chicago-based Rising Medical Solutions announced Tuesday.

The 2020 research will investigate how claims organizations are addressing the priorities and challenges identified by claims handlers, seeking input on the impact of COVID-19 on workers compensation claims management, among other trends, according to a statement. Last year’s survey focused on industry talent.

“Identifying the industry’s ability to adjust service delivery and adapt to national workforce disruption has immediate application,” Rachel Fikes, chief experience officer and study program director at Rising Medical Solutions, said in the statement. “It also has future application for any new disruptors that may require sweeping business continuity measures.”

More insurance and workers compensation news on the coronavirus crisis here





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