Comp grapples with mental injury claims

Reintegrating an employee who has experienced a compensable mental injury into the workplace is a complex process that requires the same treatment, communication and claims management strategies used for all workers compensation cases, with one main difference: subjectivity.

Viewpoint: Tech demands human touch

Technology is reshaping daily routines, including how we check in for flights, check out at grocery stores and drive cars. But to get the most out of technology, people need to be part of the process.

Editorial: Striking a balance in liability reforms

Rising court awards and settlements have become a huge issue for the insurance and risk management sector, regularly cited as the principal cause of continued increases in liability insurance premiums, particularly for commercial auto rates.