Kevin J. Tierney
Westbrook, Maine-based vp and general counsel for Westbrook-based Disability Reinsurance Management Services Inc.

"...Our primary goal is to ensure that our strategic partners receive the appropriate compliance support services required to successfully manage their books of business within the reinsurance regulatory framework...." Read the complete article.

Robert Yarbrough
Vp/surety manager in Alpharetta, Ga., with Richmond, Va.-based Thomas Rutherfoord Inc.

"...Build on the substantial reputation and leadership position which Rutherfoord already enjoys in the surety industry to grow the surety practice in our market....." Read the complete article.

Jack Butcher
New York-based U.S. sales and marketing leader of Marsh Inc.

"...My goal, quite simply, is to drive our organic growth across the United States...." Read the complete article.

Paul Saich
Chief executive officer of Thoits Insurance Service Inc. of San Jose.

"...Don Way, our previous CEO and now our chairman of the board, purchased the company about 40 years ago. He used a vehicle called an ESOP (employee stock ownership plan) to do that, and over the years we became 100% employee-owned...The goal for me going forward is...to take it to the next level now...." Read the complete article.

Bruce MacDougall
Senior vp for Boston-based William Gallagher Associates Insurance Brokers Inc.

"...I'd like to make a concerted effort to have some marketing and new business in three of our marketplaces: Boston, New York area and Washington area...." Read the complete article.

Teresa Bartlett
Senior vp and medical director in Troy, Mich., for Memphis, Tenn.-based Sedgwick Claims Management Services Inc.

"...We can ensure that they receive high-quality medical care, that they have the access to the physicians and hospitals that they need; and in that moment of time, we can promote health education and medical literacy. This brings about, in my view, a win-win for everyone when we focus on good medical outcomes..." Read the complete article.

Kevin Toth
Harleysville, Pa.-based senior vp and chief underwriting officer for Harleysville Insurance Group Inc.

"...As the industry looks at the reinsurance market and the anticipated higher costs going forward, that's going to present some issues that will require insurers to manage their margins more closely than in the past..." Read the complete article.

Paul C. Blume Jr.
Senior vp of state government relations for the Des Plaines, Ill.-based Property Casualty Insurers Assn. of America

"...I kept hearing how we need to protect the consumer, consumer protection this, consumer protection that. I had to remind them that we are an industry that protects the consumer. I would like to see us do a better job of communicating that we care about our consumers and the price of the products..." Read the complete article.

Scott Beeber
Managing director for business development with San Rafael, Calif.-based Craford Benefit Consultants

" I think building internal and external relationships is extremely important. Truly listening to your clients and understanding their business issues is paramount...." Read the complete article.

Britton Glisson
Chief administrative officer with Richmond, Va.-based specialty insurer Markel Corp.

" I think insurance is a wonderful place for young people to get into the business world. I think in the past it has not been considered attractive, but the changes on Wall Street with the financial sector and jobs, insurance fared well in the recent downturn..." Read the complete article.

Neal Wolin
Deputy counsel to President Barack Obama for economic policy and deputy assistant to the president.

"Overwhelmingly, our industry exists to help people out in their greatest moment of need. So often what we do is take people whose lives have been upset because of fire or natural disaster and...we make good on the promise to our customers to be there when they need us..." Read the complete article.

Jeffrey Phillips
Partner with the western region property damage claims consulting practice of Wilton, Conn.-based Dempsey Partners L.L.C.

"On large losses, the most important thing for a good outcome for everybody is open communication...between the insurance company adjuster, their experts, the insured, the broker, any consultants or advisers. If everybody can get on the same page early on in the process, it ends up working better for everybody.." Read the complete article.

Brian Kuhlman
Senior vp, Aon Risk Services Inc., Tampa, Fla.

"It seems to me our industry should be one that is more nationally regulated, where everybody is really held to the same standard for the coverages they provide and who is able to provide them." Read the complete article.

Ernie Csiszar
Director of insurance at Chicago-based Bridge Strategy Group L.L.C.

"I'm a former regulator, and I truly understand our regulatory system and how convoluted, fragmented, costly and intrusive it is. Certainly from a regulatory standpoint, my first wish would be to change the regulatory system, make it more effective and more efficient. But in all honesty, I really think the business model needs some changing." Read the complete article.