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Employee Benefits

Errant benefit cancellation notice spurs city to fire benefit administrator

November 19, 2021 Reprints

The city of Independence, Missouri, canceled a contract a plan administrator of its retiree benefits and billing program after a contractor of the firm accidentally sent a letter to 1,700 retirees informing them their benefits would be canceled, reports The Examiner. Retirees told the city that they had no faith in the administrator to handle their personal information and benefits.

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Errant benefit cancellation notice spurs city to fire benefit administrator

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