Richard Marx: Right here waiting for airline to improve risk managementReprints
Pop singer Richard Marx saved the day on a Korean Air flight when he helped subdue an unruly and drunk passenger who was recorded assaulting flight attendants and passengers in late December.
Following the flight from Hanoi, Vietnam, to Seoul, South Korea, where Mr. Marx was reported to have “controlled” the passenger for hours, the entertainer turned to his Twitter feed to criticize the airline for the lack of training for flight attendants who were “completely ill-prepared and untrained,” and wrote that “Korean Air should be sanctioned for not knowing how to handle a situation like this without passenger interference.”
Later, the 1980’s pop icon quipped “it’s a start” when the airline announced it would allow its flight attendant to use stun guns.
According to one legal expert Mr. Marx is spot-on.
“Marx’s comments highlight a disturbing trend our firm is seeing at workplaces throughout the country. Although the number of workplace violence incidents, including active shooter situations and unruly intruders, continues to increase, very few employers are taking actions to ensure their employees are trained and prepared to respond to such situations. Marx is right,” wrote Travis Vance, a Charlotte, North Carolina-based employment attorney with Fisher Phillips L.L.P., on his blog in late December.