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More than 765,000 sign up for health plans through exchange in first two weeks

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More than 765,000 sign up for health plans through exchange in first two weeks

Just over 765,000 individuals signed up for health insurance plans through the federal exchange during the first two weeks of enrollment, the Department of Health and Human Services reported Wednesday.

Those opting for coverage in the 35 states in which HHS operates the exchanges were closely divided between those selecting an exchange plan for the first time — 48% — and those that renewed coverage —52%.

The selection of plans by 765,135 individuals through Nov. 28 contrasts sharply with the anemic enrollment of a year ago when the federal exchange, as well as some state-run exchanges — experienced huge technological problems, including website crashes and long waits to talk to call center representatives.

At the end of November 2013, just 137,204 individuals had secured coverage through the federal exchange.

CMS also reported that its call center received more than 1.5 million calls from Nov. 15 through Nov. 28, with an average wait time of 2 minutes and 7 seconds.

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