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XL launches mobile risk engineering platform for loss prevention

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XL Group P.L.C. has launched a mobile-enabled risk engineering platform for its property loss prevention services business, Global Asset Protection Services L.L.C., the insurer said Thursday.

The platform, developed in partnership with Teaneck, N.J.-based information technology infrastructure provider Cognizant Technology Solutions Corp., is a subscription-based service aimed at improving the quality of Dublin-based XL's risk consulting operations by giving underwriters and clients up-to-date information to help them make more informed decisions, the company said in a statement.

The mobile nature of the platform will enable XL's risk engineers to better access, capture and analyze critical data as well free up more time for consultation, the company said.

“We've been exploring how mobile technology could help us improve our colleague and customer service experience, and differentiate us as an employer of choice and market leader,” Tim Heinze, senior vice president and head of Global Asset Protection Services, said in the statement. “In Cognizant, we have found a company who shares our commitment to innovation and customer satisfaction and can work directly with our field engineers to conceptualize and incubate a next-generation solution that will further strengthen our distinctive value proposition.”

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Ben Bengtson, senior vice president and global market leader for insurance at Cognizant, said mobility can help insurers address the challenges of a dynamic risk environment for competitive advantage.

“The future of risk engineering is about automated data collection, real-time access to data in the office and on-the-road and integrated customer experience and knowledge sharing,” Mr. Bengtson said in the statement. “By streamlining XL Group's analytical risk engineering processes and enabling better differentiation of risks with superior pricing accuracy, our mobile risk engineering platform will help XL Group run better and run differently by fostering more productive collaboration between business and IT, and unleashing innovation and new potential across the organization.”