Chairman and CEO
Eileen Auen leads one of the nation's largest pharmacy, medical service and equipment providers for the workers compensation industry. PMSI Inc. employs more than 650 professionals processing more than 3 million pharmacy transactions annually for insurers, third-party administrators and self-insured companies. Before joining PMSI in 2008, Ms. Auen was head of health care management at Aetna Inc. Previous positions include a stint as CEO of APS Healthcare and senior vp at Intracorp.
WHAT'S THE BEST PROFESSIONAL ADVICE YOU RECEIVED?
The best advice I ever received when I was worried about getting ahead I got from a partner who said, “Just do good work all the time and all rest will follow.”
WHAT ADVICE WOULD YOU GIVE TO YOUNG WOMEN ENTERING THIS FIELD?
It's very important to build strong professional relationships because our industry is small; you will meet everyone in multiple roles and functions and companies over your career. So make sure you are very careful to treat everyone with respect.
WHAT DID YOU WANT TO BE WHEN YOU GREW UP?
I wanted to be a journalist. I wanted to travel and write.
WHAT DO YOU PREFER AND WHY: PHONE OR E-MAIL?
They both have their uses, but I prefer the phone. It's a more direct way of getting your point across. There is an ability to hear nuance and the texture of a conversation that is often lost in e-mail.