In repeating this year as the top-ranked company among large agents/brokers in the Business Insurance Best Places to Work in Insurance, the story of Kansas City, Mo.-based Lockton Cos. L.L.C.'s success as a high-quality workplace is basically unchanged from last year, said John Lumelleau, Lockton's president and CEO.
“We're trying to be terribly consistent about those things that define Lockton,” Mr. Lumelleau said.
“When we talk about ourselves and our industry, we don't talk about what differentiates us. We talk about what defines us.” And the broker sees itself defined by its focus on doing what's good for its clients, good for its associates and good for the community, Mr. Lumelleau said.
Lockton has grown from a one-man brokerage to become the world's largest privately held broker and the 10th-largest broker overall, advising clients worldwide on commercial insurance, risk management and employee benefits.
The company prides itself on an entrepreneurial culture and in empowering the people it's chosen to hire to serve customers without interference from company bureaucracy.
“We're very proud to receive this accolade again,” Mr. Lumelleau said. “We're very proud that our associates believe in our company and believe in our value system.”