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Employee Benefits

Poll: Poor patient experience impairs adherence to treatment

August 18, 2021 Reprints

Patient experience has a large effect on how likely a patient is to return to a provider or adhere to their treatment program, according to survey by Accenture, reports Becker’s Hospital Review. A majority of patients, 67%, say they have had a negative healthcare experience. Of those, 34% said they were less likely to seek medical care the next time they needed it, the survey found.

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Poll: Poor patient experience impairs adherence to treatment

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