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Prepare for the robot insurance sales force: Report


A report by the Korea Insurance Research Institute has said that artificial intelligence-based insurance marketing will replace human insurance agents by 2022, Asia Insurance Review reported citing The Korea Times. "The existing marketing channel is expected to be converted into a high-functioning sales workforce providing services like financial planning and healthcare, thus accelerating the competition over products and services," said Kim Seog-young, director of financial policy department at the institute.

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