LONDON-BASED HEAD OF CLAIMS
Equinox Global Ltd.
PREVIOUS POSITION: London-based claims manager for Euler Hermes UK.
LOOKING FORWARD TO: Developing efficient in-house systems and building a claims function that strengthens and supports our customer relationships.
GOALS FOR NEW POSITION: Deliver a fast and efficient claims turnaround that increases our ability to write more whole turnover business, meaning cases with a higher volume of small credit limits. And help Equinox continue to grow.
CHALLENGES FACING INDUSTRY: There is a low penetration of credit insurance in the market because companies are skeptical about the product.
INDUSTRY OUTLOOK: Soft market despite recent influx of claims.
FIRST INDUSTRY JOB: I was a regional U.K. loss adjuster in trade credit (for Lloyd's of London).
WHAT SURPRISED ME: The flexibility of the Lloyd's platform, especially the benefit customers obtain from the willingness of Lloyd's to share risks.
OUTSIDE THE INDUSTRY, A DREAM JOB: Air traffic controller.
HOBBIES: Golf and (reading and watching) science fiction.
THING MOST PEOPLE DON'T KNOW ABOUT ME: I was born in Texas.
WHEN I RETIRE: I want to use my astronomical telescope more.
FAVORITE MEAL: Anything Italian in a creamy sauce.
FAVORITE BOOK: “The Day of the Triffids” by John Wyndham.
ON A SATURDAY AFTERNOON: A round of golf or working in the garden.
CAN'T-MISS TELEVISION SHOW: “Stargate SG-1.” (I'm) keeping up the sci-fi theme.
NEWARK, CALIFORNIA-BASED CHIEF TECHNOLOGY OFFICER